Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 5

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.8
94 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.8

94 Reviews

Write a Review

94 Reviews of Kelly Hartung

September 25, 2025

Dealership Rating
Employee Rating

We have always had good service from Nissan. Everyone is very helpful and friendly. Service is fast. More

by JSARNSTROM57
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 04, 2025

Eau Claire Nissan responded

Thank you for trusting us with your vehicle! Your satisfaction is what drives us, and we’re so glad to hear we met your expectations!

September 22, 2025

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Employee Rating

They got us in quickly, even though we hadn't serviced there before. Kelly was a great communicator and kept us updated throughout the process. Love the ability to see what's going on virtually. I high More

by jeanne.semb
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 24, 2025

Eau Claire Nissan responded

Thanks for bringing your vehicle to us! We're so glad we could deliver the quality service you deserve. Until next time—drive safely!

September 18, 2025

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Got me scheduled quickly--got me in and working on my car right away--kept me updated o progress More

by MARILYN14557
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Eau Claire Nissan responded

Thank you for the kind words! We're so glad your experience with us was nothing short of ONEderful. We can’t wait to welcome you back!

September 17, 2025

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Very friendly and knowledgeable staff as well as top tier mechanics. They diagnosed my problem and got my Titan running in a descent time frame. Over all I am happy with the service I received. More

by RBOOTH1228
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Sep 18, 2025

Eau Claire Nissan responded

We’re grateful you chose us for your service needs! It’s always our goal to provide fast, friendly, and reliable care—thank you for being part of the One Automotive family.

September 17, 2025

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The service was prompt and Kelly kept me up to date on the progress of my service. Also, Brian Miller worked with me to purchase the car. He was very knowledgable and spent extra time explaining the More

by mskadahl
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Miller

Sep 18, 2025

Eau Claire Nissan responded

We’re grateful for your visit and kind review! It's our mission to keep you and your vehicle running smoothly. ONEderful service, every time!

September 16, 2025

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Employee Rating

I had paid for the service check, which was costly, and was only warned about my oil leak. I took my car somewhere closer to home for another look and there are numerous issues with my car that were marked More

by haley.kraemer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth

Sep 18, 2025

Eau Claire Nissan responded

Haley, please reach out to us directly so we can talk over your visit with us and the other shop. You can reach out service manager at 715-727-8450

September 12, 2025

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They did everything on time and they kept me informed about everything all along the way More

by RBIRTZER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Sep 18, 2025

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

September 06, 2025

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Employee Rating

Service was very quick and all questions answered. Unfortunately, costs have increased quite a bit like everything else. More

by PJ.FALKNER
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Eau Claire Nissan responded

Your support means the world to us! We’re so glad we could provide you with a ONEderful experience.

September 05, 2025

Dealership Rating
Employee Rating

Kelly is amazing to work with. So kind and professional! She always is looking out for what is best for me. Great follow up! Thanks Kelly! More

by sueschell30
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Eau Claire Nissan responded

It means the world to us that you chose One Automotive Group! We’re passionate about making the process easy, exciting, and ONEderful.

August 28, 2025

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Employee Rating

I experienced the staff was all wonderful. My only complaint is that the service records can’t be merged.. I chose to have the car serviced there because I thought the service records could be More

by michelsrsvp
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2025

Eau Claire Nissan responded

Congratulations on your new vehicle! We’re so glad we could be part of this exciting moment and provide a ONEderful experience!

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