Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 5

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.9
127 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

127 Reviews

Write a Review

127 Reviews of Kelly Hartung

April 03, 2026

Dealership Rating
Employee Rating

One of the best dealership experience I have had in a long time. They treat us like we're an important asset to the company. More

by marvw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ Anderson

Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind words! We strive to make every customer feel valued and appreciated. Your satisfaction is our top priority. We hope to see you again soon!

March 31, 2026

Dealership Rating
Employee Rating

Got my truck in on time and the requested service was complete within the anticipated completion time. More

by webster.dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for your positive review! We take pride in delivering prompt and efficient service to all our customers. We're glad we met your expectations and look forward to serving you again in the future.

March 28, 2026

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Employee Rating

Again these people are amazing and honest they never try to sell you on things you don't need ...Thank you More

by tazmor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Jun 24, 2026

Eau Claire Nissan responded

Thank YOU for choosing us, we take pride in providing honest and reliable service to our customers. We appreciate your trust and look forward to helping you in the future.

March 19, 2026

Dealership Rating
Employee Rating

The experience was really good. I am not good at words. That is all I want to say so here are more than 15 words. More

by direxiseru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Your feedback means a lot, and we look forward to serving you again soon!

March 13, 2026

Dealership Rating
Employee Rating

Knowledgeable staff and very welcoming & friendly. Everyone I dealt with was very helpful and courteous! Keep up the good work. More

by JRSCHOLZE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable. We strive to provide excellent service and your feedback motivates us to keep up the good work. We look forward to welcoming you back soon!

March 12, 2026

Dealership Rating
Employee Rating

Bought a new vehicle, air box cover was not secured properly from last oil change which was also done at Nissan. Needed a car in mean time, was not provided a rental car More

by ashleyrose65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your feedback. I apologize for the oversight with your air box cover and the inconvenience of not having a rental car.

March 08, 2026

Dealership Rating
Employee Rating

was not happy to hear the walk in building next door was closed. The service, in some means was impersonal as the 'extra' stuff that was needed to be done, was sent via text message, etc, instead of someo More

by WETSHOES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your feedback. I apologize for the impersonal experience you encountered and understand how important clear communication is. We appreciate your thoughts on adding a personal touch and will work on improving our service. Your satisfaction is important to us.

March 04, 2026

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Employee Rating

Quick to get and very quick with service. No complaints. Loved the video from the tech. More

by pamatv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our quick service and the video from our tech. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!

March 02, 2026

Dealership Rating
Employee Rating

Kelly was very helpful and courteous to us. Everyone that we had to deal with was very nice. More

by ladholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that Kelly and our team provided you with such a positive experience. We strive to offer excellent service, and your feedback motivates us to keep it up. We look forward to welcoming you back soon!

February 28, 2026

Dealership Rating
Employee Rating

I have been here for several oil changes/maintenance, and they have always been great to work with. Very friendly and the work is done on time, and I always get a walk through video of everything they did an More

by smithgina1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our friendly service and thorough maintenance. Our team is dedicated to keeping your vehicle in top shape, and we're glad you enjoy the walk-through videos. We look forward to serving you again!

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