Dealership Experience
11 yrs, 6 mos
145 Reviews
Write a Review145 Reviews of Kelly Hines
March 17, 2021
Forest lake is excellent with customer service and great deals! Micheal Barth was my sales guy when purchasing my new truck! He went above and beyond to make my experience as smooth as possible! He exceeded deals! Micheal Barth was my sales guy when purchasing my new truck! He went above and beyond to make my experience as smooth as possible! He exceeded my expectations as a salesman. Would highly recommend him to anyone purchasing a new vehicle! More
Other Employees Tagged: Micheal Barth
February 20, 2021
I have done many vehicle purchases and all my vehicles service at this dealership. The sale dept. and service departments are the best . Very knowledgeable staff on all levels. service at this dealership. The sale dept. and service departments are the best . Very knowledgeable staff on all levels. More
Other Employees Tagged: Clem Schiele, Rock Hauser , Austin
October 29, 2020
This is the second car I have bought from Clem and the dealership. Both of my experiences have been quite good. Everyone is friendly, knowledgeable and helpful. dealership. Both of my experiences have been quite good. Everyone is friendly, knowledgeable and helpful. More
Other Employees Tagged: Clem Schiele, Rock Hauser
August 15, 2020
We bought a 2014 Silverado from Forest Lake Chevrolet Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his sales Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his salesmanship and look forward to outstanding servicing of this vehicle also. More
Other Employees Tagged: Clem Schiele, Rock Hauser
June 30, 2020
It was a nice place to do business ,but didn't see dents in cab was not happy about it didn't notice them till I got home,over all I probably come back again in cab was not happy about it didn't notice them till I got home,over all I probably come back again More
Other Employees Tagged: Clem Schiele, Rock Hauser , Not really sure about management and service yet ,have not used
March 14, 2020
We came in and told Clem what we were looking for. He was able to find what we wanted right away. He was very good to work with. able to find what we wanted right away. He was very good to work with. More
Other Employees Tagged: Clem Schiele
March 06, 2020
DAMAGES UNRESOLVED: Had service done to my car, they didnt wash it which I thought was fishy considering it was full of salt and they always wash it. when I went to pick it up it was parked crooked in a didnt wash it which I thought was fishy considering it was full of salt and they always wash it. when I went to pick it up it was parked crooked in a tight spot. Left there to get scuffed bye all the traffic opening there car doors. Didnt think anything of it, until I took it to a car wash. Once washed i realized that someone had hit my car. I told kelly hines and he represented himself as he was gonna "take care of me" and get this estimate from his guy and well make sure well do you right... yea, until I finally get a hold of him and he tells me they wont assume any responsibility because he thinks it's the same as being parked at target.. either your mechanics or someone in your parking lot where my car was left, damaged my car. MY VEHICLE was in YOUR CARE AND CONTROL. It is YOUR RESPONSIBILITY. Not the same as target. Because wouldn't have parked it like an idiot. They always park it out back where customers dont park. Why is this different, and why is it left with salt? To hide the damages? I guess that's what you get when you buy a $52,000 car from them and take pride in it. You get led on to believe they'll take care of you and screw you over. Me and my family and friends will keep leaving negative reviews weekly, and will NEVER return to this place. The 2600 dollar fix costed you guys a lifetime of business through a very large family in forest lake. Congratulations! More
February 22, 2020
Clem was so great to work with. He explained everything. I felt at ease no pressure ever. He said We'll make this happen. Love the beautiful car. It's amazing. Also a shout out to Chris in finance wh I felt at ease no pressure ever. He said We'll make this happen. Love the beautiful car. It's amazing. Also a shout out to Chris in finance who got a great interest rate for me. I could not ask for more. FLAG has a great group of people that they should be proud of. I'll always come back here for my car purchases. I'll recommend them to anyone looking for a car...👍 More
Other Employees Tagged: Clem Schiele , Chris in fiance.
October 12, 2019
Wonderful customer service Forest lake cadillac is an excellent dealership with amazing staff. They treat you like a friend and are very knowledgeable. I recommend them to anyon Forest lake cadillac is an excellent dealership with amazing staff. They treat you like a friend and are very knowledgeable. I recommend them to anyone in the market for a new or used vehicle. More
Other Employees Tagged: Clem Schiele, Rock Hauser , Tom Foster
September 08, 2019
Easy to work with Purchase many vehicles from these days easy to get to home town service good service Clem and garret with Kelly rock Don't have much more to say Purchase many vehicles from these days easy to get to home town service good service Clem and garret with Kelly rock Don't have much more to say More
Other Employees Tagged: Clem Schiele , Garrett Fugina, Tom in finance 5 star for tom
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