Kelly Johnson

Buying my 2021 Ford F-150 from Zumbrota Ford was quick and seamless. Coleman was fantastic—knowledgeable about the F-Series, patient, and never pushy. He took the time to find the perfect truck with the f and seamless. Coleman was fantastic—knowledgeable about the F-Series, patient, and never pushy. He took the time to find the perfect truck with the features I wanted and the Zumbrota team helped secure the best rates. Highly recommend Coleman and Zumbrota Ford! Thank you Zumbrota Ford! More

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Coleman Brooke is a fantastic solutions provider! He works so hard to get the best for each person! Zumbrota Ford is definitely the place to get your vehicles! They provide options and help based He works so hard to get the best for each person! Zumbrota Ford is definitely the place to get your vehicles! They provide options and help based on your needs! Warm atmosphere and no pressure!!! Huge Thank you to Coleman, Kristen and Kelly for getting me into my new ride today! More

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Absolute worst buying experience ever. This is hands-down, the most incompetent and unprofessional group of people I have ever purchased from. I put a deposit down on a Raptor R and was as This is hands-down, the most incompetent and unprofessional group of people I have ever purchased from. I put a deposit down on a Raptor R and was assured that everything would go smoothly. To start, they offered 5k under what other dealerships were offering for my trade. No big deal. I set up another dealership to buy my trade so I could keep my tax benefits. All the finance guy, Dara, had to do was send that dealership a purchase order. Well, he didn’t for several days which ended up costing me $2k in trade value. The GM called me and assured that a purchase order was sent and that I was CC’d on the email. When I checked, the had sent me one of their customer’s personal bank statements instead. Who makes that kind of mistake? Absolute carelessness. When I told the GM that they had sent me someone’s bank statement, he randomly said that there was adult-content purchases on the transaction history. The General Manager, of all people, was having this extremely unprofessional conversation with me. After all that, the finance guy, Dara, calls me and says they can no longer take my trade as part of the deal. He says this AFTER I already had my trade picked up and after they had already cashed the check my bank sent them. After showing extreme frustration, one of the owners calls me and mentioned that she fired the finance guy and that she would take care of the deal personally. Word for word, she said’ “I’m not above bribery, so if you give us a good survey, I’ll send you a whiskey bottle of your choice.” Incredible. Anyway, by the grace of God, the truck arrives. It was in disgusting condition with all the dealership stickers still all over the place. The transport guy says that the truck is on 1 mile to empty. The closest gas station is 1.5 miles from me. I arrive on fumes, literally 0 miles on the dash. I call the sales guy, Isaiah, and he assures me that they will make it right. He says that they will reimburse me for the gas. I followed up with him and he never responded. The fact that the truck arrived in one pieces is a miracle. I’ve bought a ton of vehicles and this has easily been the worst experience so far. You couldn’t pay me to buy from these guys again. The salesperson, finance guy, gm, all of you… you should be ashamed. You take absolutely zero pride in your work and it’s disgusting. Side note: I called the dealership to talk to finance and Dara, the guy that supposedly got fired answered the phone. I never wanted him to lose his job in the first place but why make up a lie about that? By the way, this is the condensed version. This purchase experience was a nightmare. Anyway, I can’t emphasize enough how poor the experience was. 0/10. More

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Always a pleasant experience. Always do what they can to make sure you are number one and have the best visit. VIP treatment all the way. Always do what they can to make sure you are number one and have the best visit. VIP treatment all the way. More

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Wonderfully friendly staff that took the time to answer all of my questions honestly and completely. Very accommodating from the moment I drove up to the final handshake. Highly recommend! all of my questions honestly and completely. Very accommodating from the moment I drove up to the final handshake. Highly recommend! More

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Granny was very helpful and very transparent about costs. She tried to find extra ways to save me money. She tried to find extra ways to save me money. More

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#go2granny Granny was awesome and knowledgeable about Fords. It’s clear that she has a lot of customers from her stories and expertise Fords. It’s clear that she has a lot of customers from her stories and expertise More

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Awesome! !!! They are so welcoming!!! Know how to take care of you!! Always know how to help you find what you need!!! !!! They are so welcoming!!! Know how to take care of you!! Always know how to help you find what you need!!! More

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Everyone at Zumbrota Ford was super helpful and worked well with me in the process of getting what I wanted! A huge thank you to Granny, Jason Sands, Jason Thornton, Justin, Steve, Kristina and Kelly! well with me in the process of getting what I wanted! A huge thank you to Granny, Jason Sands, Jason Thornton, Justin, Steve, Kristina and Kelly! More

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I got more than I asked for. I came out feeling more secure and on top. I appreciate everyone help in making this happen.my kids are gonna love it. I came out feeling more secure and on top. I appreciate everyone help in making this happen.my kids are gonna love it. More

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