Kelly Kuckelman

Everyone is always pleasant, attentive, goes out of their way to make me feel welcome and heard. I’ve been a customer for years and many cars and have been happy with the selection, the follow up during and way to make me feel welcome and heard. I’ve been a customer for years and many cars and have been happy with the selection, the follow up during and after delivery. They are exactly what one would hope a neighborhood dealer would be. More

by Jackie Holsten Verified Customer Verified Customer

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This was the best car purchasing experience I have had. Top service, approachable and honest communication! I felt put my experience first, before their own. I appreciate it and love the car! Dennis was Top service, approachable and honest communication! I felt put my experience first, before their own. I appreciate it and love the car! Dennis was terrific! More

by rlmm Verified Customer Verified Customer

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Had a few hiccups in the beginning but the great customer service was able to smooth everything over. Everyone at the dealership was kind, attentive and helpful especially Mike Mashburn, Jonas and Julian. service was able to smooth everything over. Everyone at the dealership was kind, attentive and helpful especially Mike Mashburn, Jonas and Julian. More

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Excellent customer service and response time to all questions, whether online, by text or by phone. Beautiful car. Spent time with me on my purchase decision and walked me through options. Not push questions, whether online, by text or by phone. Beautiful car. Spent time with me on my purchase decision and walked me through options. Not pushy at all. I am very happy with my car and the service I received. More

by egschrader Verified Customer Verified Customer

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I always have good service when I bring my car in for service. Joe was excellent. service. Joe was excellent. More

by rolanda.crawford Verified Customer Verified Customer

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I recently had the pleasure of purchasing an SUV from an incredible dealership, and I cannot emphasize enough how outstanding the service was throughout the entire process. From start to finish, every singl incredible dealership, and I cannot emphasize enough how outstanding the service was throughout the entire process. From start to finish, every single person involved demonstrated an exceptional level of professionalism, expertise, and genuine care. The experience was nothing short of extraordinary, and I am delighted to share my review. Right from the moment I stepped foot into the dealership, I was warmly greeted by a friendly and knowledgeable salesperson who truly went above and beyond to understand my requirements and preferences. They patiently listened to my needs, answered all my questions, and provided me with detailed information about various SUV models available, ensuring that I was well-informed to make the right choice. The dealership's team was incredibly accommodating and made the entire purchase process seamless. They guided me through the paperwork, financing options, and even helped me obtain the best possible deal tailored to my budget. Their transparency and commitment to customer satisfaction were truly refreshing. What impressed me the most was the collective effort demonstrated by the entire team. From the sales staff to the finance department and even the service technicians, everyone worked together seamlessly to ensure a smooth and hassle-free experience. Their professionalism, expertise, and dedication were evident in every interaction. Moreover, the dealership's commitment to customer service extended beyond the purchase itself. They provided me with thorough instructions on the SUV's features and functionalities, ensuring that I felt comfortable and knowledgeable about my new vehicle. They were patient and took the time to address any concerns I had, leaving no stone unturned. In addition to the exceptional service, the dealership's facilities were top-notch. The showroom was immaculate, and the waiting area was comfortable, creating a welcoming and pleasant environment. Overall, my experience purchasing an SUV from this dealership was absolutely fantastic. The exceptional service, the knowledgeable and friendly staff, and the remarkable team effort truly set them apart. I wholeheartedly recommend this dealership to anyone in search of a new vehicle. They have undoubtedly earned my trust and loyalty as a customer. Kudos to everyone involved! Thank you for making my SUV buying experience so memorable and enjoyable. Note: The review above is based on a fictional scenario and does not represent an actual dealership or real-life experience. More

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I have been searching for a new RR Sport for over a year. On 11/30/2023, I almost got discouraged until I walked into the Hinsdale RR Dealership. This dealership made a retirement and birthday gift to year. On 11/30/2023, I almost got discouraged until I walked into the Hinsdale RR Dealership. This dealership made a retirement and birthday gift to myself come true. My Salesman Tawny is the best. Kelly and Jose the Finance Manager were superb in adding the icing to the cake. I love, love, my 2024 RR Sport. Thanks Again, Angie Banks Smith More

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