Kelly McNichol | Page 2

I paid $10,000 to fix my car, but the workmanship was lacking. They lacked attention to detail. I had a wheel and bumper issue, and dealer should have reported it to my insurance company to have it fixed lacking. They lacked attention to detail. I had a wheel and bumper issue, and dealer should have reported it to my insurance company to have it fixed, but they just ignored it. I found out after waiting two months and taking delivery of the car. It's taking too long to report back, so I'll just ignore it, but I wish your dealership team would take a closer look at my car. however i will keep using your dealer. Thanks you More

by ANDYOH1 Verified Customer Verified Customer

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The all experience with and at the dealership was pleasurable, but not very impressed by the mechanic review of the checks performed wich seemed very standardized rather than personalized! It is end pleasurable, but not very impressed by the mechanic review of the checks performed wich seemed very standardized rather than personalized! It is endeed my experience! More

by CASOTTO2003 Verified Customer Verified Customer

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Kelly was very welcoming, knowledgeable and helpful. She provided exceptional, personalized service and I truly enjoyed our interaction. Thank you Kelly and team! She provided exceptional, personalized service and I truly enjoyed our interaction. Thank you Kelly and team! More

by S. Verified Customer Verified Customer

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Excellent service and great employees. Honest and handle my service with great care! Thank you again! Honest and handle my service with great care! Thank you again! More

by BGARCIA10 Verified Customer Verified Customer

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Very good customer service and very good kindness. I was very much impressed about the service. I was very much impressed about the service. More

by SUN WOO Verified Customer Verified Customer

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I recently had an appointment with the service department for routine maintenance on my Genesis GV80 Coupe. The representatives from valet to intake were all courteous and professional. The waiting environ for routine maintenance on my Genesis GV80 Coupe. The representatives from valet to intake were all courteous and professional. The waiting environment was comfortable and more importantly my wait was shorter than anticipated. Kudos all around! More

by pluckwild Verified Customer Verified Customer

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My car was in for a repair. My service advisor. John was very helpful and kept communication. I felt the work was done thoroughly and within a reasonable timeframe. I was a litt My service advisor. John was very helpful and kept communication. I felt the work was done thoroughly and within a reasonable timeframe. I was a little surprised at the fact that every part needed to be ordered. More

by LDW19A Verified Customer Verified Customer

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Ed is a pleasure to work with, but my issue wasn't resolved as I thought it would be. resolved as I thought it would be. More

by lgw7767 Verified Customer Verified Customer

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Car wasn't fully ready on 7/18/25 ,some discoloration on top of dashboard, waiting for information about my claim, waiting 3days to hear from service manager about my claim. top of dashboard, waiting for information about my claim, waiting 3days to hear from service manager about my claim. More

by JFD0268 Verified Customer Verified Customer

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My experience was pleasant and the service department was communicative and efficient. The staff was courteous and accommodating. . communicative and efficient. The staff was courteous and accommodating. . More

by DML488 Verified Customer Verified Customer

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