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Kelsea Crownover
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Kelsea Crownover | Page 26
Service Advisor
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
267 Reviews
267 Reviews
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268 Reviews of Kelsea Crownover
January 29, 2021
I was very satisfied with customer service experience I had with kelesa. Kelesa was very honest about the service and didn’t give me the run around. My car was done exactly when they said it would be done had with kelesa. Kelesa was very honest about the service and didn’t give me the run around. My car was done exactly when they said it would be done it was a very fast turn around. I will definitely be going back to this shop for service. More
by JANDIRENALDE
Verified Customer
Helpful 
January 27, 2021
Once again Kelsea was amazing. We have a lot of trucks that have the seat belt mod and she was able to get us in and out quickly and efficiently. If we went to Ron Tonkin we would still be waiting to get that have the seat belt mod and she was able to get us in and out quickly and efficiently. If we went to Ron Tonkin we would still be waiting to get in. More
by SHAWN.HILL
January 27, 2021
I worked with Adam Mixer for my recent purchase. He was a breath of fresh air! I went in by myself without my husband which already feels like there’s a target on my back but I was pleasantly surprised by th breath of fresh air! I went in by myself without my husband which already feels like there’s a target on my back but I was pleasantly surprised by the service and treatment I received. I knew what I wanted and what I was willing to pay as I was prepared for battle but it was nothing like my past experiences when purchasing a car. Adam was not pushy in any way and you could tell he cared more about your satisfaction than his paycheck. I would buy from Adam & McLoughlin Chevrolet again in a heartbeat! More
by RZ
Other Employees Tagged: Adam Mixer
January 26, 2021
The overall experience was good. The only bump in the road was timing. I was told that the service would take around 2 hrs when scheduling. I came with my 1year old son to wait. After 2.5 hrs of waiting road was timing. I was told that the service would take around 2 hrs when scheduling. I came with my 1year old son to wait. After 2.5 hrs of waiting i asked how much longer as my toddler was getting too tired and they told me that might take all day. I would have appreciated this updated as soon as they found out as I would’ve planned accordingly and gotten a ride home way sooner. They did provide a rental car for that day so that was helpful. More
by Ana Reed
January 25, 2021
Love it. Brought my car in for a 420 error, they swapped the cat and had me back in business in less then a day. Also, gave me a killer price on the labor. 10/10 the cat and had me back in business in less then a day. Also, gave me a killer price on the labor. 10/10 More
by JOELCASEYAUDIO
January 21, 2021
My first visit with my new car was to be a free maintenance plus oil change which did not happen due to te fact of where I bought the car. The person who was working with me was not able to honor maintenance plus oil change which did not happen due to te fact of where I bought the car. The person who was working with me was not able to honor that tho she tryed. Which I appreciated. Not happy with having to pay the $59.69 for first time for the experience of honoring the first maintenance for new 2020 malibu puchased from power chevrolet dealer. Kelley tried to help tho More
by EMERALD_KELLEY
January 13, 2021
Kelsea made sure to have all my parts in before my service appointment. She was friendly, knowledgeable, and she set a realistic expectation for my appointment duration. The whole experience exceeded service appointment. She was friendly, knowledgeable, and she set a realistic expectation for my appointment duration. The whole experience exceeded my expectations. More
by localbarnett
January 13, 2021
Kelsea was the best help and even went out to my vehicle to help reset my navigation system. You’re dealership is lucky to have her on staff. I hope to deal with her again. to help reset my navigation system. You’re dealership is lucky to have her on staff. I hope to deal with her again. More
by Steve&Karen
January 08, 2021
Kelsea Phipps was awesome. She helped me from start to finish, and even kept me informed along the way. With phone calls, pictures and emails explaining the process as it unfolded. Kelsea listen to all finish, and even kept me informed along the way. With phone calls, pictures and emails explaining the process as it unfolded. Kelsea listen to all of my concerns and needs and took them on as if they were her own. She went above and beyond for everything all the way to the very end. She is an absolute 10 and you will definitely have my service and recommendations in the future. More
by JON.WILKINSON1978
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