Industry Experience
11 yrs, 11 mos
10 Reviews
Write a Review10 Reviews of Kelsea Crownover
July 01, 2026
I came in with a check engine light that I had diagnoist at Zuto Zone with a print out of the code report. The dealership insisted are rerunning the code, charged me $240 to verify the same issue (oil pres at Zuto Zone with a print out of the code report. The dealership insisted are rerunning the code, charged me $240 to verify the same issue (oil pressure sensor needs replacement). After charging me over $2,000 chasing this issue and releasing my vehicle, the check engine light comes back on after 10 miles of driving. Back in the shop, they know think it is a dirty oild filter. Why shouldn't I feel that I have been ripped-off. As a new customer, there is know way I would come back to this dealership. Numerous times during the last 24 hours I have called the service department to check in and no one picks up of returns my calls until hours later (@ 6:00 pm to let me know they are still trying to figure it out and will call me in the (next day) morning. I will copy this text and think about sending it to my attorney. More
Other Employees Tagged: Charmaine Brown, Travis Gaul, Adrian Minor
June 17, 2026
Kelsey and Travis were exceptionally helpful with my truck issues. Kelsey was able to find extra savings with my extended warranty.I didn't even know I had truck issues. Kelsey was able to find extra savings with my extended warranty.I didn't even know I had More
Other Employees Tagged: Travis Gaul
May 07, 2026
Very happy with my service! ! Wonder staff and exceptional customer care!! Will definitely be making McLaughlin Chevrolet my dealership for all my vehicle needs!! ! Wonder staff and exceptional customer care!! Will definitely be making McLaughlin Chevrolet my dealership for all my vehicle needs!! More
Other Employees Tagged: Charmaine Brown, David Mendenhall, Danny Blair, Joshua Gonzales, Abby Bacon
April 23, 2026
I've has several service (warranty) issues with my 2023 Colorado. Wilsonville is much closer to my location; however, I prefer McLoughlin Chevrolet. They have always got me right in, fix the issues the fir Colorado. Wilsonville is much closer to my location; however, I prefer McLoughlin Chevrolet. They have always got me right in, fix the issues the first time! Abby, Kelsea and Alex are amazing. They are true professionals. Fantastic customer service! More
Other Employees Tagged: Dylan Mendenhall, Abby Bacon , Alex Linder
April 18, 2026
Staff was on time, friendly and polite! I will return! When I arrived I was treated with great customer service. I will return! When I arrived I was treated with great customer service. More
Other Employees Tagged: Charmaine Brown, Travis Gaul, Ricardo Espino, Anthony Bingham, Marcelo De La Torre, Deven Baker, Daniel Fregoso, Joshua Gonzales , Alex Linder
March 25, 2026
There is simply nothing more i could ask of an experience with this dealership visit. Totally above and beyond what was necessary. with this dealership visit. Totally above and beyond what was necessary. More
Other Employees Tagged: Charmaine Brown, Travis Gaul, Ricardo Espino, Anthony Bingham, Marcelo De La Torre, Deven Baker, Daniel Fregoso, Joshua Gonzales , David Ricksgers
March 12, 2026
Kelsea was great from the initial phone call to picking up my car. Everything went smoothly and it was ready in less than 24 hours. Provided recommended services for my car without applying any pressure. up my car. Everything went smoothly and it was ready in less than 24 hours. Provided recommended services for my car without applying any pressure. More
February 23, 2026
Everyone was very helpful and courteous. They were willing and able to answer any questions I had,.Kelsea was outstanding as usual, I would not take my truck anywhere else. They were willing and able to answer any questions I had,.Kelsea was outstanding as usual, I would not take my truck anywhere else. More
February 15, 2026
I’ve taken my Chevy Trak to McLoughlin for the past ten years and they always have given me exemplary service. Competitive prices and usually offer me deals on top of that.. years and they always have given me exemplary service. Competitive prices and usually offer me deals on top of that.. More
Other Employees Tagged: David Ricksgers

