Kelsey Vespe
Kelsey Vespe at Lexus of Pembroke Pines
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Kelsey Vespe | Page 4

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Kelsey Vespe

February 06, 2023

Dealership Rating
Employee Rating

It was an excellent buying experience thanks to Miss Kelsey, she was very knowledgeable and very professional, she made my dream come true. More

by superhunky78
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Feb 07, 2023

Lexus of Pembroke Pines responded

It's great to hear that Kelsey took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

February 02, 2023

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Kelsey was very professional, patient and courteous. She took her time in showing me several cars and always with a smile. More

by Qparis777
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Baez , Christian Menendez

Feb 02, 2023

Lexus of Pembroke Pines responded

We are glad to hear that you felt supported by Kelsey. She will appreciate your kind words. Thanks for working with the Lexus of Pembroke Pines team!

January 31, 2023

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Julio is very rude and condescending not sure why he is dealing with customers unless talking down to your customers is something you condone. I leased vehicle out of convenience because I live close but I More

by AG2273
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julio Arango

Feb 01, 2023

Lexus of Pembroke Pines responded

Customer service is our top priority so it's very upsetting to read your review. This is certainly not the courteous and straightforward service we strive to provide our customers, and I'm so sorry that we've let you down. I appreciate you bringing these issues to my attention and I will make sure they get properly addressed. If there's anything else you'd like to discuss, please feel free to call me at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 10, 2023

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Kelsey was a knowledgeable friendly individual with excellent communication skills. She explained issues in a clear concise manner. I found my experiences positive and would highly recommend the dealer More

by SJLMRACKMILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 11, 2023

Lexus of Pembroke Pines responded

Kelsey and the team are always happy to see a 5-star review! Thank you for choosing Lexus of Pembroke Pines and please let us know if you need anything at all.

January 03, 2023

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Kelsey was extremely supportive and held my hand closely through the entire process of finding the perfect car for me! She really listened well and we used our time wisely. Additionally, and most importantl More

by tapascoe
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Kelsey and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

December 28, 2022

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Kelsey provided great service and no high pressure sales tactics, which is exactly what we like. Personally assisted my fiancé in removing the old items from my car to the new car. No one has ever done that More

by abqtaco
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 29, 2022

Lexus of Pembroke Pines responded

We are happy to hear that Kelsey and the team took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for stopping by to share your experience. Safe travels in your new car!

December 23, 2022

Dealership Rating

Very professional and well kept! The staff is amazing! From the salesman to the receptionist everyone is so amazing More

by Ayokii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Vespe

Dec 23, 2022

Lexus of Pembroke Pines responded

This is great to hear! Thank you for your thoughtful review and kind words about our staff here at Lexus of Pembroke Pines. We appreciate your business and hope to see you again in the future!

December 19, 2022

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Kelsey was Amazing! From Profesional, informative, hospitality, etc Didn't get all outer requirements but very content in what we purchased. More

by PELUAC71
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ART

Dec 19, 2022

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Kelsey and the Lexus of Pembroke Pines team delivered such a successful purchase experience. Drive safely and if there is anything more we can do to assist you, please feel free to reach out!

December 14, 2022

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Kelsey was extremely helpful! Smooth process from start to finish. I would referral her to my friends and family. More

by Isha Richardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Lexus of Pembroke Pines responded

We are delighted to receive your kind review, Isha! Kelsey and the team appreciate your trust and business. Happy holidays!

November 11, 2022

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Had a great experience she took it step-by-step and made sure I got what I needed and wanted definitely refer her to everybody and will be back! More

by acssolutions1
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Recommend Dealer
Yes

Other Employees Tagged: Art Armani

Nov 11, 2022

Lexus of Pembroke Pines responded

Thanks so much for leaving Lexus of Pembroke Pines a five-star review! We are grateful for your business and support.

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