Kelton Rembert
Kelton Rembert at Big Star Buick GMC
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Kelton Rembert

Sales

Big Star Buick GMC

4411 East Freeway
Baytown, TX 77521

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5.0
10 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 6 mos

5.0

10 Reviews

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10 Reviews of Kelton Rembert

April 03, 2024

Dealership Rating
Employee Rating

Came for one car an wasn’t approved so they helped me with finding something else More

by ninobrown6300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 07, 2024

Dealership Rating
Employee Rating

I was pleased with how easy it was to schedule the appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. More

by CLT43TC
Recommend Dealer
Yes

February 05, 2024

Dealership Rating
Employee Rating

Got ghosted after servicing my truck. Sent it in for a recall and an ac issue. Was told it could be 3 to 5 days top by service people. 2 months later, finally got my truck back. Reported More

by PALACIOSB1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 17, 2024

Dealership Rating
Employee Rating

Employes conduct themselfs in a professional lever and very friendly . I highly recommend this dealer to anyone in the market for a vehicle. More

by Jprod630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2023

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Employee Rating

The best dealership. Excellent vehicles. Good deals. Highly recommended. Very professional. Affordable prices. They are the best. More

by 19774.nyabogor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2023

Dealership Rating
Employee Rating

Best srvice and the sales people are very corteous. .there are nice features in the More

by roslynbohard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2023

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Employee Rating

Great experience! Fantastic people. The manager Scott Kimbrough is the real deal this car dealership is lucky to have the big guy. He seemed to understand my needs, More

by DBALDWIN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 21, 2023

Dealership Rating
Employee Rating

The staff here at Big Star Buick GMC in Baytown was top notch. Professional and efficient! More

by DIANNA.BEAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 16, 2023

Dealership Rating
Employee Rating

Everything was real good. No complaints at all. You guys help me out on everything I need done and need to know. More

by BIGHORNARMSTL3_308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 04, 2018

Dealership Rating
Employee Rating

Blatant dishonesty I verified an advertised price on Autotrader by phone and was told that there also were new rebates this month thst would cover dealer fees in the amo More

by LaLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 05, 2018

Big Star Buick GMC responded

Thank you so much for taking the time to share your experience with us. We do apologize for your inconvenience. Please contact our Customer Service Manager Cheryl Bebee at 281-424-6529 so she can assist you further.

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