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Start your review of Kelvin Maldonado.
Kelvin Maldonado
Kelvin Maldonado at Nalley BMW
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Kelvin Maldonado

Service Advisor

Nalley BMW

1606 Church St
Decatur, GA 30033

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4 Reviews of Kelvin Maldonado

January 21, 2020

Dealership Rating

"Horrible Service Department"

- Florida Gators

I've been calling for 3 weeks leaving messages for my service advisor. I've let messages again today for the service manager. No return call. I called again late today. Got the advisor, he gave me the run around. I had an oil leak and an air conditioner leak inside my car. I paid them thousands of dollars and these problems were not fix correctly because I'm having the same issue. All they want to do is sell you new tires at each visit. I left another message at 5:30 today for the service manager and general manager. I'm calling the news stations next. This is horrible. I will never buy another BMW. I love my car but hate the customer service. Every time I go I get a new advisor. They cannot keep employees. I also left a message for the GM Marlin. Let's see if anyone calls me back.

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Recommend Dealer
No

Other Employees Tagged: Alex Baldwin, Justin Bowen , Several more can't remember all names

May 22, 2018

Dealership Rating
Employee Rating

"Excellent customer service "

- Emuhovic

I have been very pleased w the amount of professionalism and courtesy exemplified by your staff. Felicia Jones is a pleasure to work with! Extremely knowledgeable and willing to assist.

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Recommend Dealer
Yes

Other Employees Tagged: Felicia Jones

May 21, 2018

Dealership Rating
Employee Rating

"Awesome customer service!"

- Bmw

Ask for salesman Chris Y. Very knowledgeable and listens to what you want and delivers! I love my new car! I highly recommend Nalley BMW!

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Recommend Dealer
Yes

Other Employees Tagged: Christopher Yarbough

May 08, 2018

Dealership Rating
Employee Rating

"Getting it done!"

- Chris review

Chris did what it takes... whatever it took! He made sure I was productive with my mobile office while waiting; and the car buying process was easy- he knew my ADD had kicked in and made sure paperwork was simple and quick! He exceeded BMW when it came to quality!

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Recommend Dealer
Yes

Other Employees Tagged: Christopher Yarbough, Ron Craft

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