Ken Beale

While on vacation I had an issue with my power window. .spent one afternoon at dealership getting it "diagnosed"...was told parts needed to be ordered..set up an appointment for installation of parts.. spe .spent one afternoon at dealership getting it "diagnosed"...was told parts needed to be ordered..set up an appointment for installation of parts.. spent second afternoon of vacation waiting for parts to be installed..was supposed to be out the door in 2 hours... after 2hrs 45 minutes they told they need more parts can't get vehicle back till tomorrow.they provided me with a rental car and told me part will be information sure tomorrow morning at 730...tech will be in at 8 and be able to wrap it up by..9am..I'm currently spending my 3rd day of vacation waiting for a vehicle that was supposed to be done yesterday..tons of excuses...no Truth ..they even had the nerve to place an unsolicited call to me to try and sell me another vehicle More

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Great service satisfaction guaranteed 💯 Got the loan car I wanted love it Lisa Leonetti was excellent!!! car I wanted love it Lisa Leonetti was excellent!!! More

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Always good service and the people are truly nice. I prefer them than other dealerships. Good place! I prefer them than other dealerships. Good place! More

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I find Toyota of Venice to be reputable. My 2013 hybrid Camry has never needed more than fluids and filters. At 130,000 miles the car needed more. Everything was explained nicely and no pres My 2013 hybrid Camry has never needed more than fluids and filters. At 130,000 miles the car needed more. Everything was explained nicely and no pressure was put on me. They had a shuttle to take me home and back. The car was clean and it runs like it’s new. More

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The service clerk was efficient, kind and thorough. He explained everything in very clear detail. I was totally satisfied. He explained everything in very clear detail. I was totally satisfied. More

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I’m so fed up with the service manager at Venice Toyota here in Venice Florida. My husband took my Rav in for a flat tire repair today. On arrival we were told it’s an easy fix. Nail in the tread $30. here in Venice Florida. My husband took my Rav in for a flat tire repair today. On arrival we were told it’s an easy fix. Nail in the tread $30. Salesman meets with officer manager. Second offer, all tires need to be replaced. Our response was no. Third request, two tires must be replaced or the transmission can blow. Seriously what a blow out lie. So no again. Forth time, just replace the tire. $340 later we have a new tire. What a total ripoff. As Toyota believes, we always try to use the service department to support a vehicle we believe in. I can honestly say this service manager is a total disappointment and because of his actions over the 12 years plus I am rethink my next purchase at Venice Toyota. More

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Angela was very helpful. Efficient, professional, knowledgeable. Car was serviced in a timely and professional manner. Dealership has reputation for integrity and quality ser Efficient, professional, knowledgeable. Car was serviced in a timely and professional manner. Dealership has reputation for integrity and quality service. More

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Friendly and prompt service as soon as you get there. Took the time to go over diagnostic and suggestions on repair. Great waiting area. If you are thinking of Toyotas extended protection plan....get it! Took the time to go over diagnostic and suggestions on repair. Great waiting area. If you are thinking of Toyotas extended protection plan....get it! More

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I’ve been servicing my Toyotas at Venice Toyota for over 10 years. The service staff have always been helpful and friendly. 10 years. The service staff have always been helpful and friendly. More

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Excellent service in every way. Finished in under 1 hr. I was pleasantly surprise. I will recommend service to my friends. Finished in under 1 hr. I was pleasantly surprise. I will recommend service to my friends. More

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