Ken Fredrick | Page 2

loved working with with Renell - he is so knowledgeable Renell was patient and so kind 🐰🐰he made it happen for us- didn’t think we would by a car that day - but ate happy it worked out for us so Renell was patient and so kind 🐰🐰he made it happen for us- didn’t think we would by a car that day - but ate happy it worked out for us so More

by m_kamp Verified Customer Verified Customer

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WONDERFUL Brendon got me EXACTLY what I wanted and was looking for. Kyle (insurance broker) was INCREDIBLE and SAVED ME MONEY!! Ken (finance man) was INFORMATIV Brendon got me EXACTLY what I wanted and was looking for. Kyle (insurance broker) was INCREDIBLE and SAVED ME MONEY!! Ken (finance man) was INFORMATIVE and very PATIENT. AMAZING CUSTOMER SERVICE !! More

by ganelwiggins Verified Customer Verified Customer

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Fair knowledgeable pleasant experience We needed some specific options on a Jeep Cherokee. We used the online contact. The sales staff got back to us immediately with exactly what we want We needed some specific options on a Jeep Cherokee. We used the online contact. The sales staff got back to us immediately with exactly what we wanted. More

by dtellis1 Verified Customer Verified Customer

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Best service My associate worked around my time and budget as well as all the special conditions that come with a young buyer. Very helpful and was respectful of w My associate worked around my time and budget as well as all the special conditions that come with a young buyer. Very helpful and was respectful of when I wasn’t ready to buy. Best dealership service I’ve had by far. More

by alfredpadilla10 Verified Customer Verified Customer

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Easy transaction My car buying experience was easy and straightforward. Where Allstar needs improvement is cleanliness of their pre-owned vehicles. My grand caravan wa My car buying experience was easy and straightforward. Where Allstar needs improvement is cleanliness of their pre-owned vehicles. My grand caravan was very clean on the outside but the glove box was full of trash and the carpet had food crumbs all over it. More

by JD. Verified Customer Verified Customer

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2018 Jeep Renegade Smooth process with Brendon Davis. He really worked with me to make sure I was satisfied and got what I was looking for. Finance portion also went ver Smooth process with Brendon Davis. He really worked with me to make sure I was satisfied and got what I was looking for. Finance portion also went very well. More

by dajapoindexter Verified Customer Verified Customer

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Great dealer The customer service is great. The do what ever it takes to get you the best deal. This not the first car we bought from All Star. Renell Couzart it a The customer service is great. The do what ever it takes to get you the best deal. This not the first car we bought from All Star. Renell Couzart it a great sales man. More

by CRAPPIE188 Verified Customer Verified Customer

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Great Very friendly knowledgeable willing to listen and help us in anyway they could when we call I answer the questions and if they didn’t know the answe Very friendly knowledgeable willing to listen and help us in anyway they could when we call I answer the questions and if they didn’t know the answer they went and got the information and get back to us as soon as possible More

by denisendino Verified Customer Verified Customer

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WORST EXPERIENCE EVER!!!!!!!!!! This has been the absolute WORST experience I’ve ever had in my life dealing with All Star Dodge Chrysler Jeep Ram located 11503 at St Charles Rock Rd This has been the absolute WORST experience I’ve ever had in my life dealing with All Star Dodge Chrysler Jeep Ram located 11503 at St Charles Rock Rd, Bridgeton, MO 63044 purchasing a BRAND NEW 2018 Dodge Challenger. I would not recommend anybody on this earth to buy a car from them ever!!!!!! I literally had my BRAND NEW car for 6 days and it breaks down on me in the middle of the highway because they forgot to do their job in making sure the car was in good shape. Can you believe this? After my car was towed I was informed by All Star Dodge Chrysler Jeep Ram located at 11503 St Charles Rock Rd, Bridgeton, MO 63044 where I purchased the car that I would receive a loaner or rental. They lied!!! Now I had to come out of pocket of $403.14 for a rental. Mind you this is 2 weeks before CHRISTMAS!!!!! Now All Star Dodge Chrysler Jeep Ram located at 11503 St Charles Rock Rd, Bridgeton, MO 63044 has refused to give me a full refund and will only offer to give me $70. I had to pay $403.14 are they CRAZY!!!!It is now January 7th and this issue has YET to be resolved and they are telling me to go elsewhere to get my money back. So now I call headquarters and they tell me they are not obligated to pay for a rental. It’s the dealership’s responsibility. They also informed me that the dealership is in fault because the car wasn’t inspected. I don’t need to hear that, I just want my money back in full and compensation for all this bs!! Headquarters should take it up with the dealer. Isn’t this a corporate/owner relationship?On top of everything they want me to pay my first month car note when they have not even offered me a full refund for something that was THEIR FAULT!!!!!! How does a BRAND NEW car break down in 6 DAYS and you don’t want to compensate me for anything?!?!?! I wish I never wasted my time dealing with anybody All Star Dodge Chrysler Jeep Ram in Bridgeton, Missouri. I will make sure the word is spread to everyone. Thanks a lot for absolutely NOTHING!!!! This is PATHETIC!!!! Where is your HONESTY and DIGNITY All Star Dodge Chrysler Jeep Ram located at 11503 St. Charles Rock Rd, Bridgeton, MO 63044 !!!!! Where is the GOOD CUSTOMER SERVICE HEADQUARTERS BECAUSE I HAVEN’T SEEN IT YET!!!! NOTHING BUT EXCUSES!!!!! BUT YOU WANT MY PAYMENT ON TIME!!!!! More

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Buying a car Michael was great during the buying process. Didn’t have any issues on getting the numbers I was looking for. I haven’t bought a new car and several y Michael was great during the buying process. Didn’t have any issues on getting the numbers I was looking for. I haven’t bought a new car and several years the process was seamless! Thank you guys! More

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