Ken Gilliam

Brad saved the day If you don’t gel with your first salesperson then keep trying. Brad saved the day on this one. I got the car I wanted and Ferman got the sale. If I ha If you don’t gel with your first salesperson then keep trying. Brad saved the day on this one. I got the car I wanted and Ferman got the sale. If I had waited on my first salesman nothing would have happened. More

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Great and timely a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blackli a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. More

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Great car buying experience. Salesman allowed the car to speak for itself. The Grand Sport was everything mention and then some. We purchased the car and drove it back to GA. Salesman allowed the car to speak for itself. The Grand Sport was everything mention and then some. We purchased the car and drove it back to GA. More

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Smooth and professional I worked with Ken and bought a used car he and the team were wonderful and honored everything! Would defiantly recommend them! They were honest and fa I worked with Ken and bought a used car he and the team were wonderful and honored everything! Would defiantly recommend them! They were honest and fast, no games! More

by jamie30 Verified Customer Verified Customer

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Good , friendly people at this dealership Had my car serviced was very satisfied with service and the time it took to do the job? Would tell friends and family to go there. Had my car serviced was very satisfied with service and the time it took to do the job? Would tell friends and family to go there. More

by babygirlkatie Verified Customer Verified Customer

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Helpful staff, no pressure sales person. We did our research on line and had an idea of what auto we were interested in. Ken was friendly and helpful. He answered all of our questions and did We did our research on line and had an idea of what auto we were interested in. Ken was friendly and helpful. He answered all of our questions and did not provide any undue pressure on us to make a decision. We arrived on the lot at about 6:45 on a Friday evening and were driving home with a used 2017 Kia Optima by 9:30. More

by ACLAY0 Verified Customer Verified Customer

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Good experience Found a new truck price with incentives on their website. Nailed down the price by email. Ken was great to work with- cut through any BS. Went to the Found a new truck price with incentives on their website. Nailed down the price by email. Ken was great to work with- cut through any BS. Went to the dealership and filled out the paperwork. All went pretty smooth. There was a lot of waiting involved but I guess that is just the nature of the beast. My wife couldn’t come to the dealership with me (work) so they even drove the paperwork it to her a few days later to sign. Rick was also great showing me all about the truck. All in all, pretty good car buying process. More

by MBHALE Verified Customer Verified Customer

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Easy dealership experience I purchased a 2016 Colorado LT a few weeks ago. The transaction was easy and timely. I was flying into the dealership and was offered a ride from the I purchased a 2016 Colorado LT a few weeks ago. The transaction was easy and timely. I was flying into the dealership and was offered a ride from the airport to the dealership. I also asked that the vehicle be sequestered while I traveled and this wasn’t a problem once I demonstrated that I had secured a ticket to Tampa. Upon arrival the vehicle was as stated, clean and actually was filled with a full tank of fuel. The salesmen Ken was easy and kind to work with. He was knowledgeable about the vehicle and provided me with everything he had access to to aid me in making my decision about the truck. During the test drive I asked to see city/highway and a parking lot to test reverse. Not only were my requests acomadated but we were not rushed or limited in the test drive. Other dealers had required me to stay in a neighborhood or wouldn’t let me back the vehicle up. This experience with Ken was shocking because he was the first salesmen that acted like he wanted to sell the vehicle and allowed me to see if I was happy with it. Upon arrival I stated my budget and what I had to put down. I was financed within my budget and left the dealership with the truck which was freshly washed and detailed while I did paperwork. Overall my experience was excellent and I’d highly recommend both Ferman and Ken. More

by TIMDAVIS7241 Verified Customer Verified Customer

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Truly professional service Found my truck on the internet and spoke with Ken Gilliam about the purchase. After several phone conversations hammering out the details we drove fr Found my truck on the internet and spoke with Ken Gilliam about the purchase. After several phone conversations hammering out the details we drove from Mobile, AL to the dealership to pick up the truck on Sunday. When we arrived Ken was waiting at the door for us. He had the truck washed and detailed, full of fuel and ready to go. We did the paperwork, Rick provided a great orientation on the truck dash features and we were out of there in less than 3 hours. Great experience, great people! More

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Excellent customer service It was exceeding my expectations of the service i would receive and i was very satisfied with the way i was treated and helped. I It was exceeding my expectations of the service i would receive and i was very satisfied with the way i was treated and helped. I More

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