Ken Gray | Page 28

Fantastic experience David Dodge provided excellent customer service from my very first email. Melissa responded quickly to my price question and helped get me set up for David Dodge provided excellent customer service from my very first email. Melissa responded quickly to my price question and helped get me set up for a test drive the next day. Ed was incredibly helpful in finding me a new Compass to test drive when the one that I had come in for had been sold earlier in the day. And truth be told, I love mine so much I'm glad that one was gone! He was also great with going over all of the features with me and getting my phone linked up with the UConnect, as well as helping me get to the price that I was comfortable with. I never felt pressured or uncomfortable with the process because Ed is so friendly and easy to deal with. Tim was great with the finance end of everything and explaining all of the terms of the lease agreement and very friendly and willing to answer questions. While not directly involved in the sales process, Ken deserves some recognition for his entertainment value alone. He kept us all laughing while waiting for my Compass to be cleaned, paperwork to be completed, etc. Overall this was hands down the best car buying experience I have ever had. Every person I talked to was friendly and helpful and made the entire process easy and enjoyable. I have already recommended David Dodge to my dad, and I will absolutely be back when I am ready to buy again. Awesome job. Thank you! More

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2nd New Vehicle from David We've been looking to get a Durango since November. We had gone the online route because we dread the back and forth in the dealership. Dealing with A We've been looking to get a Durango since November. We had gone the online route because we dread the back and forth in the dealership. Dealing with Alyssa through email was great, she answered questions and provided info quickly. After we came to agreeable terms on our new car, we made an appointment to come in at night after work. Jerry had all the paperwork ready to go and we started getting that done. Ken took over while Jerry went to speed things along with making sure the car was ready and our package was moving through the finance department.Tim was great and had us out of there in fifteen minutes. Jerry then took us out to the go over how the car operates, explained all the features and provide different pointers on how all the menus on the computer system worked. We couldn't be happier with how our transaction turned out. I had already had a great experience with Ken when I purchased my Ram truck last year. So with all this stated I highly recommend the whole staff ! More

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Great experience purchasing my new Jeep Grand Cherokee Ken Gray was a pleasure to work with. He and Frank Smith made the new car purchase process very quick and easy. This was my second Jeep purchased at t Ken Gray was a pleasure to work with. He and Frank Smith made the new car purchase process very quick and easy. This was my second Jeep purchased at this dealership. More

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Fantastic way to spend a Saturday afternoon Our salesman listened to what we wanted and was able to fit us with the right Ram truck. He even offered to remove several items from our current tru Our salesman listened to what we wanted and was able to fit us with the right Ram truck. He even offered to remove several items from our current truck and replace them on our new truck. What a pleasure it was to have them take care of these things for us. This was our first encounter with this dealership and we will continue to deal with them in the future. We have also recommended our salesman to several of our friends. More

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Great Service Ken Gray did a great job getting me into my new car. He did everything he could to get me what I needed for my car. It was my first time buying a ca Ken Gray did a great job getting me into my new car. He did everything he could to get me what I needed for my car. It was my first time buying a car at this dealership. Thanks to Ken and his great customer service I will definitely be coming back for my cars in the future! More

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My experience at David Dodge was extraordinary. I was having serious issue with my aging Jeep Liberty and took it in for repair. Andrew McCafferty the service advisor was friendly, helpful and know I was having serious issue with my aging Jeep Liberty and took it in for repair. Andrew McCafferty the service advisor was friendly, helpful and knowledgably. Instead of pouring money into more repairs I decided to explore the purchase of a new car. I checked out all of my options with the help of Ken Gray, who found a car that would specifically meet my needs financially. Finalizing all the details and paperwork was made easy with Andy Rash who explained in simple terms that I could understand. I received excellent service throughout the process and I am now the proud owner of a 2015 Jeep Patriot. A special thank you to Mr. David Kelleher and his wonderful staff for going beyond ordinary and doing the extra in making my experience at David Dodge one that was "Extraordinary". There was no shortage of friendliness, courtesy and exemplary service. All of this by the way, while the dealership is undergoing major transformation and construction. More

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A very happy and satisifed customer! This is my second time purchasing a car at David Dodge and working with Ken Grey. The first car I purchased at David Dodge was a 2010 Dodge Challenge This is my second time purchasing a car at David Dodge and working with Ken Grey. The first car I purchased at David Dodge was a 2010 Dodge Challenger. My first experience went so smoothly and was so awesome and hassle free that when I decided to trade in my 2010 I went right back to David Dodge and Ken Gray. Ken is so easy to work with, no pressure and very accommodating. I wanted a "Black" 2014 Dodge Challenger with Black Leather interior. He not only found a Black Challenger with Black Leather interior, he found a "100th Anniversary Edition" of the Challenger. Made me a very happy and satisfied customer!!! More

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Excellent Service Melissa found us our new minivan! She took the time to answer every question we had over internet! Ken helped us with our purchased once we went into Melissa found us our new minivan! She took the time to answer every question we had over internet! Ken helped us with our purchased once we went into the dealership! Both were awesome. I would highly recommend this dealership to any in the area!! Thanks again Melissa for finding it for us and answering all my questions and concerns!! Great customer service! Ken thanks for helping us once we got to the dealership!! More

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New MiniVan My family purchased a 2014 Dodge Grand Caravan... We had a wonderful experience starting with our first visit to see what we could afford all the way My family purchased a 2014 Dodge Grand Caravan... We had a wonderful experience starting with our first visit to see what we could afford all the way through to the actual purchase. The Sales Team and Finance Department couldn't have been more accommodating, friendly & knowledgeable! We will be recommending David Dodge to friends and family and we will continue to be their customer for future purchases! Thank you Jim, Ken & Tim! More

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Pleasant experience Jim Atkins and Ken Gray were very helpful and considerate in my trade in of two vehicles for a new Jeep Cherokee. I am pleased with the entire experie Jim Atkins and Ken Gray were very helpful and considerate in my trade in of two vehicles for a new Jeep Cherokee. I am pleased with the entire experience. The Parts Department was also very helpful in getting an additional item for me very quickly. roalfe@comcast.net More

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