Ken Imdad | Page 3

No pressure! Highly recommend this place to anyone who is looking to purchase a good used car. I bought my first car from here a few months ago and I had a very go Highly recommend this place to anyone who is looking to purchase a good used car. I bought my first car from here a few months ago and I had a very good experience. I was able to walk the lot on my own and test drive a few cars on my own without feeling the pressure from a salesperson. They are a no haggle dealer which made purchasing the car even easier. Everything went smoothly and I couldn't be happier! More

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Easy Car Buying Experience Nice family friendly, low key, no pressure atmosphere...the team was very patient as I went through several test drives alone. Every car buying experi Nice family friendly, low key, no pressure atmosphere...the team was very patient as I went through several test drives alone. Every car buying experience should be as easy as this. More

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Friendly and Flexible Although the sales representatives at 405 do not negotiate their list prices, they were gracious and flexible when dealing with my concerns with the c Although the sales representatives at 405 do not negotiate their list prices, they were gracious and flexible when dealing with my concerns with the car. After I determined I would have to pay for some moderate interior detailing following my car purchase, they offered to give the car a free ozone odor removal treatment and also gave me a discount on the ETCHwise insurance policy. All employees I spoke with were friendly and personable, which is rare with used car dealerships. Every moment during the paperwork process felt very comfortable - a great experience overall! More

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Professional and Easy Buying Experience 405 Motors generously allows you to test drive as many cars as you want, without the dealership accompanying you, to decide on what car is best for yo 405 Motors generously allows you to test drive as many cars as you want, without the dealership accompanying you, to decide on what car is best for you. I requested 3 separate test drives on cars I thought I wanted and they brought each car up front for me within 2 minutes. The buying experience is low pressure and they did not force me to make a quick decision. I would recommend 405 Motors to those looking for a hassle free used car buying experience. More

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Family Friendly and Relaxed Experience Shopping at 405 motors was a new experience for us, and nothing like what we were expecting. The team here was extremely friendly and easy to work wi Shopping at 405 motors was a new experience for us, and nothing like what we were expecting. The team here was extremely friendly and easy to work with, showing little to no sales pressure, and allowing us to freely examine / test drive their vehicles without the usual salesman ride along pitch. Everyone we met greeted us with a warm smile and honest answers to our many questions. You quickly learn 405 motors is a friendly family run business. The vehicle we were interested in was in excellent condition, but did have a couple minor issues that warranted discussion. Zack was graciously understanding, attentive, and professional, offering us a fair and agreeable resolve. We are very happy with how everything worked out, and would recommend anyone searching for a well kept used car to check out this team. Sincerely, J. Avery More

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Great customer service I had a great experience, checked the car online and went there to check that out, the staff were very professional and helped me to get better loan f I had a great experience, checked the car online and went there to check that out, the staff were very professional and helped me to get better loan for me for the car I picked. I really recommend this dealership they have a huge selection with quality! More

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Delighted with the buying experience Absolutely delighted with the buying experience - was looking for a used car for my son. Did my research online and contacted them about one particul Absolutely delighted with the buying experience - was looking for a used car for my son. Did my research online and contacted them about one particular car. Got a personalized email message back inviting me to go look at it. No nonsense, fixed price, no pressure tactics. They let you get on the lot see the cars. My son and I took it for a test drive, came back signed the papers and that was it. Ken was our Sales person and Bari did all the transaction documents. This is not a traditional dealership, so don’t expect that experience. They check out all the cars in detail, and are constantly turning inventory. Looked like a great selection of cars on the lot. Highly recommend 405. I would definitely go back there if I was looking for a used car. More

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Quick and easy! Bought a low mileage mini van for our growing family- the team at 405 motors was great to work with! There was no pressure to buy- unlike typical dea Bought a low mileage mini van for our growing family- the team at 405 motors was great to work with! There was no pressure to buy- unlike typical dealership car lots. We'd come back here again! More

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Great car and buying experience We really enjoyed the low pressure experience of this dealership. When it came time to make the purchase, they were great to work with and very reaso We really enjoyed the low pressure experience of this dealership. When it came time to make the purchase, they were great to work with and very reasonable. I would recommend them. More

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Misleading False Service Reports I purchased a 2001 Lexus IS 300 from 405 motors. Overall the sales process was good and Ken was very outgoing and pleasant to work with. He made the p I purchased a 2001 Lexus IS 300 from 405 motors. Overall the sales process was good and Ken was very outgoing and pleasant to work with. He made the process very smooth and simple. However, since purchasing the car I have had many mechanic issues with the vehicle. The car fax report given to me is misleading. So far I have spend $1,100 fixing this vehicle. Immediately after purchasing the vehicle the check engine light came on. I took it back and their technicians looked at the code and cleared it. They said all I needed to do was put fuel cleaner in the car with shell premium gas. Well the check engine light came back on and I wasted money on fuel cleaner when I didn't need it. I have had to replace both the front brakes rotors, calipers and front ball joints. The mechanics even were surprised they sold me the vehicle with these problems as it is a safety issue. I am expecting many more mechanical issues to come in the future based on what I have been dealing with now. Another issue which is really sad on the dealers end is they gave me the wrong key for my car. It is a Lexus key but it is not for my specific model. The key gets stuck in the ignition all the time and it can't even open the trunk. They gave me 2 spare keys that are broken that I need to go to the Lexus dealership and spend money to get them fixed. I thought purchasing a car comes with the correct key, but I guess I'm wrong. If purchasing from this dealer make sure to take it to a 3rd party inspecter to have the vehicle looked at. More

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