Ken Julian | Page 7

This was my very first experience at a Mercedes dealership. I have always gone to Herb Chambers dealerships since they are known for the BEST service. This dealership was exactly what I expected it dealership. I have always gone to Herb Chambers dealerships since they are known for the BEST service. This dealership was exactly what I expected it to be...beautiful, clean, and service oriented. I also had the pleasure of working with Ken Julian. He was exceptional! Ken took his time to go over all my options and helped me to stay within my price range. I was very impressed by his knowledge of the vehicles and his ability to make me feel comfortable by answering all my questions. I highly recommend if you’re in the market for a Mercedes to ask for Ken Julian because he not only is genuine, but he made buying a car an enjoyable experience. More

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Overall good experience. Product knowledge was excellent, appointments were on schedule, car was immaculate. Still feels a little like any high volume business for such an expensive purchase. Di excellent, appointments were on schedule, car was immaculate. Still feels a little like any high volume business for such an expensive purchase. Did find small issues with the vehicle 2 days after purchase, not fully satisfied with the resolution. More

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Everyone at Flagship Motors has been pleasant, helpful, and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, work and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, working with a salesman (Peter Wienstroer) who treated me as he would his own mother. I got just the car I needed and was never pressured to add anything unnecessary. This past summer, as my lease was drawing to an end, I was offered a variety of options, each patiently explained to me by Ken Julian and Mark Bartoli. I decided to keep my lease car by first turning it in and then purchasing it as an MB Certifed Pre-owned vehicle. As always, I was given a loaner car at no charge for the few days that my car was in transition. There is a sense of security in owning a quality automobile, but an even greater security in knowing that your dealership is always there to help you in any situation. More

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This is the second mercedes we have bought from Flagship. I would highly recommend them for their profesionalism, prompt attention to detail and service with a smile. It is a pleasure to deal with both the I would highly recommend them for their profesionalism, prompt attention to detail and service with a smile. It is a pleasure to deal with both the service department - especially Paul and sales has been great too. More

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