Ken Julian | Page 7

Overall good experience. Product knowledge was excellent, appointments were on schedule, car was immaculate. Still feels a little like any high volume business for such an expensive purchase. Di excellent, appointments were on schedule, car was immaculate. Still feels a little like any high volume business for such an expensive purchase. Did find small issues with the vehicle 2 days after purchase, not fully satisfied with the resolution. More

Report | Print

Everyone at Flagship Motors has been pleasant, helpful, and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, work and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, working with a salesman (Peter Wienstroer) who treated me as he would his own mother. I got just the car I needed and was never pressured to add anything unnecessary. This past summer, as my lease was drawing to an end, I was offered a variety of options, each patiently explained to me by Ken Julian and Mark Bartoli. I decided to keep my lease car by first turning it in and then purchasing it as an MB Certifed Pre-owned vehicle. As always, I was given a loaner car at no charge for the few days that my car was in transition. There is a sense of security in owning a quality automobile, but an even greater security in knowing that your dealership is always there to help you in any situation. More

Report | Print

This is the second mercedes we have bought from Flagship. I would highly recommend them for their profesionalism, prompt attention to detail and service with a smile. It is a pleasure to deal with both the I would highly recommend them for their profesionalism, prompt attention to detail and service with a smile. It is a pleasure to deal with both the service department - especially Paul and sales has been great too. More

Report | Print