Ken Konopka | Page 56

Toyota Highlander Lease Ken Konopka was absolutely awesome in every way. He gave us alternate choices of vehicles and really worked with us to have our new Highlander fit int Ken Konopka was absolutely awesome in every way. He gave us alternate choices of vehicles and really worked with us to have our new Highlander fit into our budget. Ken also stayed an hour and a half after closing to deliver our vehicle- this is our second purchase in the last 7 months from Ken and Metro and we will certainly be back. Also greatly enjoyed working with Barry and Jeremy! More

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Great to work with, no pressure Great to work with, with no pressure to go one way or another. Very friendly and helpful, going above and beyond what would be expected. Great to work with, with no pressure to go one way or another. Very friendly and helpful, going above and beyond what would be expected. More

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Never Going Anywhere Else This is my third purchase from them. I only ever purchase Toyota Certified vehicles. From sales to service, and even when I've been in a car acciden This is my third purchase from them. I only ever purchase Toyota Certified vehicles. From sales to service, and even when I've been in a car accident, I trust them. Their finance department makes the long, drawn out process easy, especially when you're prepared. I'm live in Cleveland Heights and make the road trip to them for all my needs each time. Alisa Bray More

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Making dreams come true for a 16 year old I was very pleased with my experience purchasing my daughter her 1st car. Even though I wasn’t buying a brand new vehicle the entire staff was so welc I was very pleased with my experience purchasing my daughter her 1st car. Even though I wasn’t buying a brand new vehicle the entire staff was so welcoming and excited for us. The 1 year service of oil changes and tire rotations blew me away. My salesman ken was very patient with me and answered all my questions. Ken and the entire staff made me feel comfortable with our decision. I will highly recommend this facility to all my friends and family. More

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Great customer service! Ken was great! He took the time to explain everything thoroughly, was extremely professional and very patient! I would definitely recommend him to any Ken was great! He took the time to explain everything thoroughly, was extremely professional and very patient! I would definitely recommend him to any if my friends or family without hesitation!! More

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I am pleased with my used car buying experience. I found a used Corolla on line in my price range. Ken Konopka was the first person to greet us at Metro and I am glad he did. He kept in communicati I found a used Corolla on line in my price range. Ken Konopka was the first person to greet us at Metro and I am glad he did. He kept in communication with me while the vehicle was being serviced so we could be the first customers to test drive it. He was very conscientious and followed through with notifying me when the car finally became available. Ken was also a pleasure to work with and accommodated both me and another customer simultaneously. I also am glad to see how well the car was serviced before it was made available to me. More

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Great Customer Service Great car buying experience. Survey is a little annoying as I wanted to keep it short but sweet but it is making me say more Great car buying experience. Survey is a little annoying as I wanted to keep it short but sweet but it is making me say more More

by Kmadrid710 Verified Customer Verified Customer

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Excellent Service!!! They found the car I wanted In the color I wanted. Also Ken went over everything on the car and it was late and he made sure to answer all my questio They found the car I wanted In the color I wanted. Also Ken went over everything on the car and it was late and he made sure to answer all my questions and make sure I didn’t have any questions. Great service all around and very polite employees. More

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Great Customer Service Great experience! I hate the whole car buying experience normally, however Ken and Chad made this a wonderful experience with their friendly Customer Great experience! I hate the whole car buying experience normally, however Ken and Chad made this a wonderful experience with their friendly Customer service. They attended to all our needs and gave us the best trade in and price possible. This is my first Toyota and it will not be my last. We also bought another for my husband who has owned nothing but Toyota's. More

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Most satisfying From Barry to Ken to Michelle all contacts were great. The explanation of our need was listened to by Ken and he did everything he could to fufill the From Barry to Ken to Michelle all contacts were great. The explanation of our need was listened to by Ken and he did everything he could to fufill the requests. More

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