Industry Experience
7 yrs, 2 mos
Languages Spoken
English
11 Reviews
Write a Review11 Reviews of Ken Muller
March 01, 2018
Almost Perfect We searched hi and low for the vehicle we needed for our son's college graduation. We saved and saved and Jaimie and staff worked out a deal without a We searched hi and low for the vehicle we needed for our son's college graduation. We saved and saved and Jaimie and staff worked out a deal without any pressure or sleezy tactics. It was ALMOST perfect until it was time to take delivery. We had noticed prior to buying it that a piece of trim was flapping off and we assured it would be fixed. We were also taken aback with how dirty the car was inside and out. We were told that the car had just come in as a trade but would be detailed and "shiney and clean" when we picked it up. The trim was minimally "glued" and not clipped as promised and the car was not washed or vacuumed. Buying the car was a big deal to us but our excitement waned. The day we took delivery the manager called us at 7 pm as they had give. Our insurance the wrong vin number. My husband had to walk out with a flashlight to retrieve the cin number and THEN spent 30 minute on phone with Geico to untangle the mess. Hopefully Mr Bryan and Brewster will fix the trim and detail the car and earn that 5th star. We want to buy or lease a car in 6 months so we will see how this story ends. More
Other Employees Tagged: Joe Goguen , Jamie Reed