Ken Vachris | Page 60

A near perfect service experience with respect to all aspects, as I have come to expect when dealing with Kenny Vachris. Kenny will continue to deal with all of my service needs for this car and for my n aspects, as I have come to expect when dealing with Kenny Vachris. Kenny will continue to deal with all of my service needs for this car and for my next Mercedes. More

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Your team is very helpful , and most of all I feel quiet safe and satisfied taking my car to your dealership.The most important thing to me is the safety of my Grand children,therefore keeping my car se safe and satisfied taking my car to your dealership.The most important thing to me is the safety of my Grand children,therefore keeping my car service by this team at your dealership with My service guy Ken Vachris gaves me that satisfaction,your team is the best thing that ever happen to me. I am honored to have been dealing with your team , they are just a great team.... They are all great team players, and that's what make your dealership an exceptional one, that I will recommend to anyone. More

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just wonderful, easy to deal with and buy from. i am a repeat customer , buying 4 new cars in a row .........it just gets better because they try harder...... repeat customer , buying 4 new cars in a row .........it just gets better because they try harder...... More

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Service was good overall. New rear brake pads installed as needed. Ken was very nice in trying to expedite my car wash, but the reason I gave a "good" instead of "great" rating is that after paying for my as needed. Ken was very nice in trying to expedite my car wash, but the reason I gave a "good" instead of "great" rating is that after paying for my service, I had to wait a good fifteen or more minutes for the car to arrive. Other than that, the only thing I would like to see is some discounts for service. I am constantly getting $1,000 service cards or $50.00 credits from both Smithtown and Helms Brothers, but never from Rallye. That is my only disappointment. Sincerely, Cecilia Mone More

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Kenny V. has ALWAYS been a great representative of your dealership! He's friendly, courteous, and his expertise of Mercedes is unprescedented! I also love your new system of having an appointed time to d dealership! He's friendly, courteous, and his expertise of Mercedes is unprescedented! I also love your new system of having an appointed time to drop off the car, speaking to Kenny, having a "loaner" waiting for me and not being rushed. I'd like to say also I enjoy the friendly atmosphere of the service department now...from the men who first greet you and appoint a parking spot, to the young men who open the door, take the keys, to Doreen, (I believe I have her name correctly), at the reception desk, to meeting up w/Kenny....ALL have a smile and a friendly greeting....(I did think it strange, however, all of these folks on the "lower level" of photos on the wall, or not even up there at all were in the above category....however, one man walked by looking like he was angry w/the world and didn't utter a word, and yet he was one of the four gentlemen in the "top level" of photos!!!! As I explained to one of your mechanics while waiting for Kenny....I taught school for 28 yrs., and was always friendly w/the person I thought REALLY ran the operation...no, not the principal, but the Custodian! It's usually the people on the lower end of the ladder who realize the importance of the client!!! However, this one person's attitude did NOT deter me, nor has he, from the excellent grades and kudos I'm extending to your Service Department. Keep up the good work! Mary A. Ruschin :) More

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I have always been exceptionally satisfied with the service and treatment I have received over the years at Rallye Dealership. The staff is friendly, the work on the car is completed and the car always service and treatment I have received over the years at Rallye Dealership. The staff is friendly, the work on the car is completed and the car always new and the loaner car is a great plus. I have let anyone else but Rallye Motor's service take care of my cars. More

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We have been Ralllye customer's for years and the key incentive for us is the fantastic servive we get and particularly the attentive and professional way we are handled by Ken Vachris, he makes the expe incentive for us is the fantastic servive we get and particularly the attentive and professional way we are handled by Ken Vachris, he makes the experience a pleasure. More

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Have done business with Ken Vachris for a few years now and he never fails to be helpful and courteous. That's why I come back for repairs, even though i probably could get it less expensive elsewhere. and he never fails to be helpful and courteous. That's why I come back for repairs, even though i probably could get it less expensive elsewhere. More

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I was very happy with the service I received. My consultant was very good and honest. I was wavering whether to go to Mercedes-Benz of Southampton or Rallye. Now after the service I received I wil consultant was very good and honest. I was wavering whether to go to Mercedes-Benz of Southampton or Rallye. Now after the service I received I will only come to Rallye and deal with Ken. More

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service advisor was knowledgeable person and quality of work which was done on my car is good,based on my experience i believe technicians who works on cars in this dealership are well trained. work which was done on my car is good,based on my experience i believe technicians who works on cars in this dealership are well trained. More

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