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Ken Vachris
Ken Vachris at Rallye Motors
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Ken Vachris

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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5.0
481 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

5.0

481 Reviews

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481 Reviews of Ken Vachris

May 09, 2024

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Employee Rating

This is the second time that I have had to change the same part on my EQE... there has to be another solution for this problem. The service was great! More

by CARLALEILANI
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Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

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May 09, 2024

Rallye Motors responded

We appreciate your feedback and are glad to hear that you had a positive service experience despite the recurring issue with your EQE. Our team will look into this matter further to find a long-term solution for you. Thank you for your continued support and for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out.

April 21, 2024

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Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle

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Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 21, 2024

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Kenny and the service team at Rallye are exceptional, always reliable, professional, and knowledgeable . They are the reason we keep coming back to Rallye Motors. More

by JSCHLOSS
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Recommend Dealer
Yes
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Apr 24, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Kenny and the service team members were able to take care of your vehicle in a timely manner!

April 19, 2024

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Excellent experience with the service department. Could not ask for a better experience, from appointment to delivery thank you More

by RUDYCORONA01
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Recommend Dealer
Yes
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Apr 20, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 19, 2024

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Kenny is the best! As always, he answered all my questions very patiently and professionally. I got a nail in 2 tires respectively and I was not in a great mood this mo More

by BRUCE_YUAN
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Recommend Dealer
Yes
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Apr 20, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Kenny was able to take care of your vehicle in a timely manner!

April 07, 2024

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It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle

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Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

April 06, 2024

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Consistent communication with the same staff member helps a lot. Avoids misunderstandings and problems resolved better. Thanks for Ken Vachris. More

by MFERAZZOLI
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Recommend Dealer
Yes
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Apr 07, 2024

Rallye Motors responded

Thank you so much for the review! We are very glad to hear to hear that Ken Vachris made sure you had such a positive service experience at our dealership!

March 26, 2024

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Ken kept my spirits up and got our car fixed (software update) and got us out the next day, saving our roadtrip vacation. Expectations were exceeded! More

by MATTSIEGAL39
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Recommend Dealer
Yes
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Mar 28, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 17, 2024

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Have been a customer of Rallye for two decades…very satisfied withe both sales and service More

by ARTHUR.WALDBAUM
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent LaRosa

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Mar 17, 2024

Rallye Motors responded

Thank you for your review. We are so glad to hear that our sales and service teams have been able to take care of your needs and we hope to see you again.

March 11, 2024

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Dealership is excellent and very personal. I highly recommend it. I have never had a problem. More

by bgng
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gershowitz

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Mar 12, 2024

Rallye Motors responded

We're delighted to hear you had an excellent experience with us! Thank you for your recommendation and trust. We're here for you anytime you need assistance!

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