Dealership Experience
26 yrs, 2 mos
Industry Experience
36 yrs, 11 mos
Specialties & Trainings
ford certified,commercial certified
901 Reviews
Write a Review901 Reviews of Kenn Olson
February 23, 2020
5000 mile service This was the first service for this vehicle, which was purchased at this dealership. Kenn Olsen is far and away the best service writer/advisor at the This was the first service for this vehicle, which was purchased at this dealership. Kenn Olsen is far and away the best service writer/advisor at the dealership. Always provides great service. Service was completed as promised. More
February 19, 2020
GO GOSCH FORD TEMECULA Came to get my car serviced. My service writer, Ken Olson was addressed my car needs and was very attentive. The customer waiting lounge is nice and Came to get my car serviced. My service writer, Ken Olson was addressed my car needs and was very attentive. The customer waiting lounge is nice and inviting and away from sales. I felt welcomed. Gosch Ford of Temecula is better than Lake Elsinore Ford! More
February 14, 2020
Thank goodness fo Ken Olson! Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but p Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but problems and headaches since I purchased it, Ken has continued to make the best out of bad situation after bad situation. He goes above and beyond for his clients, not only for me, but I have seen the customer satisfaction of others while I am standing in line at the service department. I know my car is in good hands with him when I drop it off and I am very grateful for that. More
February 13, 2020
Service Writer I came in for my service appointment and was assigned Kenn Olson. Greeted me and quickly took care of my paperwork and got my car back to the service I came in for my service appointment and was assigned Kenn Olson. Greeted me and quickly took care of my paperwork and got my car back to the service mechanics. He was very friendly and easy going and he took care of my needs. At pick up we walked me back to the cashier and fill me in on all the work that was done. Great job Kenn I hope the get you at my next service. More
February 04, 2020
Good service To whom it may concern. Just want to you know that Kenn Olson is the best service person i have ever worked with. Thank you for keeping him there. To whom it may concern. Just want to you know that Kenn Olson is the best service person i have ever worked with. Thank you for keeping him there. More
February 02, 2020
Excellent service We had an electrical problem (rodent chewed through some wires) that ended up involving our auto insurance company. Kenn acted as the "middle-man" bet We had an electrical problem (rodent chewed through some wires) that ended up involving our auto insurance company. Kenn acted as the "middle-man" between us and the adjuster, which made the whole process painless. He has been our service advisor for many years, and he always treats us professionally and fairly. More
February 01, 2020
This dealership is always giving first class customer service. Whether I’m buying a vehicle from here, getting service or just browsing, no dealer has matched Gosch Ford Temecula. service. Whether I’m buying a vehicle from here, getting service or just browsing, no dealer has matched Gosch Ford Temecula. More
Other Employees Tagged: David Alarcon
January 29, 2020
They trit me with respect and help me to chose my car. It is good I like it help me to get my car. I will rrcoment other people this dealership. Exelent service. I like make deals with this people. It is good I like it help me to get my car. I will rrcoment other people this dealership. Exelent service. I like make deals with this people. More
Other Employees Tagged: Chas Sudol, Mike Bryant
January 28, 2020
Recent Service Experience Within the past couple of weeks I have taken my Ford Explorer Sport to this dealer for basic service maintenance and some warranty repairs. On both o Within the past couple of weeks I have taken my Ford Explorer Sport to this dealer for basic service maintenance and some warranty repairs. On both occasions I was exceptionally pleased and satisfied with the attention and professionalism of my experience. Service Advisor, Ken Olson handled my needs very timely and with great care and efficiency. He communicated just exactly what was going to take place and when on my second trip more time was needed he directed me to a rental car and kept me informed as to the progress. Great experience and I was quite happy with the work that was completed! More
January 27, 2020
First time taking my vehicle here to Gosch Ford, service was great, took my Edge in for an oil change, did not have an appointment but they were able to fit me in either way. Kenn was courteous and professi was great, took my Edge in for an oil change, did not have an appointment but they were able to fit me in either way. Kenn was courteous and professional! Erica in parts was friendly and fast. A++ More
Other Employees Tagged: Erica Cadena

