Kenn Olson

We are so thankful to Gosch Ford for the amazing experience purchasing our new 2021 F-150. Connie, our sales consultant is absolutely amazing. The entire team from Kenn, Jake & Jose in service to JD, Chas, Alfonso up in sales, they all made us feel right at home and like family. We came in with our 2008 F-250 Super Duty Diesel with major issues. With over 200,000 they helped us make a great decision to let the old truck go. They truly had our best interest in mind and had empathy for our situation and helped guide us in the right direction. We are very happy with our new purchase and we can’t thank you all enough. We have been a customer for over 19 year’s and we always highly recommend Gosch Ford (Formerly Rancho Ford) to everyone. We will be back for more!

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Had my Lincoln serviced for its 30,000 mile requirement. Kenn Olson is the best service representative. He always makes sure my vehicle is up to date on all services and makes appointments that are convenient for me. He is honest and professional and an asset to your company.

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Great service and their service is fast and good Kenn kept me informed on the status of our truck Ken’s customer service is the best!!

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Kenn Olson is the best!! Kenn has been taken care of my cars since 2005. He has always made an extra effort to provide excellent service. Kenn is very professional and courtesy every visit. I dread the day he retires.

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A shout out to Gosch Ford Temecula and their AWESOME Service Advisor Kenn Olson. The appointment was set quickly over the phone and assigned a Service Advisor, I received a follow up email to remind me and a quick text confirmation the day before. Upon arrival I was greeted at the Service drive up lane and escorted to my Service Advisor Kenn who welcomed me to the dealership. In a few minutes my vehicle was sent to the back and in about an hour later the warranty repair was completed. During the wait I spent most of the time in a very clean waiting room in a comfortable chair. The balance of that time I spent talking to Robert Gonzalez their Fleet Mgr about the towing capacity of my 2018 F150 STX w/ 2.7 Eco-Boost engine. Robert was awesome as well and got me all the information I needed. When the repair was completed I received a call from Ken, signed the paperwork and I was on my way. I can't thank Kenn, Robert and the team enough for a very pleasurable dealer experience.

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Ken is the best service advisor I ever met. Is always honest and sincere. I never feel i overpaying for repairs. Very happy customer, will be back for my next service.

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Had an issue with my Focus and Kenn was able to get everything handled in a timely manner. He was very helpful and did his due diligence figuring out my problem and was able to save me some money.

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Austin Reynolds assisted my family with the finding of an SUV that was suitable for our family's needs. There was no pressure to purchase any specific vehicle. We were able to express our thoughts about getting a vehicle since my previous SUV was no longer functioning. The entire process went smoothly with the whole team doing their part to get us into a vehicle that we are extremely pleased with. Gosch Ford has been and will continue to be my dealership for services and purchases. They feel like part of the family and are very professional.

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Kenn Olson was a fantastic help by making the process to get a new key for my Ford Fusion easy! He spent time and made sure all of my questions were answered. Thank you Ford!

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Kenn Olson, my Service Advisor, provided EXCELLENT customer service and went out of his way to ensure that my truck bed cover was properly installed and functioned well. Chandler and Joseph in the Gosch Autobody Team also went out their way to make the install look good, as it should when completing the installation. I really appreciate all their efforts. Gratefully yours, Jack

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