Kenneth Hernandez McCarty

Its been 3. 5 months since I purchased a used car from this disgrace of a dealership. I still have no tags from dmv and the dealer has admitted to losing my paper 5 months since I purchased a used car from this disgrace of a dealership. I still have no tags from dmv and the dealer has admitted to losing my paperwork and title to a third party company. They won't issue any new temp tags and have done 0 to help me. I have been hung up on and left on hold for hours on end. I have been cursed at and left voicemails. Never a call back. A supposed general manager named james white has given me the run around for days on end. Always an excuse and I'll call you back in 10 minutes and never a call back. I've been forced to file a dmv complaint and a title inquiry through the bank that financed the car and today a better business complaint. I've been forced to start the legal process unfortunately. The employees are rude and disrespectful. Don't walk away from this dealer.. run! If I could give less than 1 star I would. More

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