Kenny Goodwin | Page 3
Used Car Director
Toyota of Brookfield
20655 W Capitol Dr
Brookfield, WI 53045
37 Reviews
Write a Review37 Reviews of Kenny Goodwin
June 05, 2021
Riley is our salesman. Although he’s new, he did a great job finding out answers to our questions. He was very friendly. I felt he was honest to us. Seems like a very hard worker who went out of his way to job finding out answers to our questions. He was very friendly. I felt he was honest to us. Seems like a very hard worker who went out of his way to help us the best he could. More
May 07, 2021
Poor service, demeaning management. Tried to buy a car with cash. And all I heard were lots of reasons why I couldn't. Was told by a sales representative that paying cash wouldn't be a problem, but manag with cash. And all I heard were lots of reasons why I couldn't. Was told by a sales representative that paying cash wouldn't be a problem, but management changed the story. Very sketchy More
August 02, 2020
Sales staff nice to work with We had a good experience with our salesperson, Weston Swarztrauber. He was very helpful and nice to work with. The only suggestion I would make for We had a good experience with our salesperson, Weston Swarztrauber. He was very helpful and nice to work with. The only suggestion I would make for this dealership is that they need a more streamlined process for people who are paying cash for their vehicle purchase. We made it clear up front that we were paying cash yet we still had to go through a credit check and fill out a form with three personal references. When we questioned why we needed a credit check, we were told by the manager, Kenny Goodwin, that all customers had to follow the same procedure. We have purchased vehicles for cash through other dealerships and it was a much more streamlined process and no credit check or personal references were needed. This was no reflection on our salesperson, Weston, as he was just following the dealership/management rules. Just for fun we listed our cats as personal references so we will see if they receive any phone calls or mail solicitations. More
Other Employees Tagged: Weston Swarztrauber
July 24, 2020
Purchased the SUV I was looking for Caitlyn was great to work with very personal upfront sales person. I would like to also mention that Kenny Goodwin was informative regarding my trade Caitlyn was great to work with very personal upfront sales person. I would like to also mention that Kenny Goodwin was informative regarding my trade refreshing to work with. JR More
Other Employees Tagged: Caitlyn Sadowske
June 25, 2020
May 12, 2020
Kenny has the worst customer service. He treated me like dirt. So many things went bad left after 3 hrs. Will be making a formal complaint. Drove 2hours and they knew we where coming. To see a car that the dirt. So many things went bad left after 3 hrs. Will be making a formal complaint. Drove 2hours and they knew we where coming. To see a car that the engine light was on really who doesn’t check the car before people come out I have so many complaints but I would not recommend this dealership at all More
Other Employees Tagged: Chelsea Johnson
April 26, 2020
Wow! I drove almost 300 miles for a Toyota Avalon that they had. I applied without seeing or test driving the vehicle and all I can say is WOW! It is everything I was looking for and I cannot find a singl they had. I applied without seeing or test driving the vehicle and all I can say is WOW! It is everything I was looking for and I cannot find a single thing wrong with the car for being used. This was the exciting experience I was hoping for after a long stressful search. I highly recommend this dealership. They went above and beyond and everyone was so kind. Worth ever mile we drove and every minute spent there! I worked directly with Brianna, Kenny and Natalia and they were the cherry on top of my experience. More
Other Employees Tagged: Brianna Glosson, Natalia
March 10, 2020
Ryan, Kenny and Taras were all a big help.. Ryan, Kenny and Taras were all a big help in meeting our needs. All friendly and accommodating. I would come back again next time I need a car. Ryan, Kenny and Taras were all a big help in meeting our needs. All friendly and accommodating. I would come back again next time I need a car. More
Other Employees Tagged: Taras Girnyy , Ryan Sayers
December 16, 2019
Toyota corolla It was hard to get everything in order but we got it all to work out and now I will be a proud owner of a Toyota corolla It was hard to get everything in order but we got it all to work out and now I will be a proud owner of a Toyota corolla More
Other Employees Tagged: Chris Sberna, Chelsea Johnson
December 05, 2019
Gil was the person who walked us through buying our new to us / used Sequoia. Was honest when he did not know a specific answer to a question, but found the person that did know the answer. Financing too to us / used Sequoia. Was honest when he did not know a specific answer to a question, but found the person that did know the answer. Financing took a little longer than expected as we were out of state, but they were able to even transfer the car title for our trade in! That is service! More
Other Employees Tagged: Taras Girnyy, Gil Esquivel