Kenny Ly | Page 20

During a crisis, including an unexpected flat tire on one car and air conditioner outage on our other (both Volvo’s) we were told that a loaner vehicle was not possible due to a policy that loaner are not gi car and air conditioner outage on our other (both Volvo’s) we were told that a loaner vehicle was not possible due to a policy that loaner are not given out on weekends! The dealership escalated this to the GM, who quickly arranged for a loaner vehicle. The service tech was later more accommodating and was able to arrange for both vehicles to be serviced and a loaner. This was much appreciated. More

by HBARON Verified Customer Verified Customer

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Great service dept . Service advisors are thorough , capable and easy to communicate with .Dealership is always clean and inviting Service advisors are thorough , capable and easy to communicate with .Dealership is always clean and inviting More

by rblackwood66 Verified Customer Verified Customer

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Quick, efficient service. My XC90 hit its first service and even though I purchased my car at another dealer, I was treated as their customer. Kenny was amazing and understand My XC90 hit its first service and even though I purchased my car at another dealer, I was treated as their customer. Kenny was amazing and understanding of my questions. Thanks Finley. More

by anitamicek67 Verified Customer Verified Customer

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Great service and very helpful Kenny was great to work with! Love Volvo see ya in the future. with! Love Volvo see ya in the future. More

by Pamela Verified Customer Verified Customer

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Good experience, will go back again. Those guys did a excellent job on my vehicle, everyone was up to the task at hand, good job guys. Those guys did a excellent job on my vehicle, everyone was up to the task at hand, good job guys. More

by alwilson158 Verified Customer Verified Customer

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Always very kind and helpful. I've always loved Volvo and having a Service Center that is easy to communicate with is such a plus. I've always loved Volvo and having a Service Center that is easy to communicate with is such a plus. More

by pastelpiglet Verified Customer Verified Customer

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Findlay Volvo Cars Las Vegas provides excellent service, and the staff is patient, knowledgeable, and friendly. Kenny Ly and team checked my batteries, tires, and thoroughly inspected everything I asked abo and the staff is patient, knowledgeable, and friendly. Kenny Ly and team checked my batteries, tires, and thoroughly inspected everything I asked about. Kenny Ly and team went the extra mile to ensure customer satisfaction and excellent customer service. More

by mbrown Verified Customer Verified Customer

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Kenny was great, was able to assist with all my concerns and keep up to date on progress of the car. Hoping the new software will keep the issue at hand fixed. and keep up to date on progress of the car. Hoping the new software will keep the issue at hand fixed. More

by misanik.candice Verified Customer Verified Customer

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Ken was very friendly and went out of his way to explain the service in a clear manner. I felt confident in the work that was being done. the service in a clear manner. I felt confident in the work that was being done. More

by PGREGORKA Verified Customer Verified Customer

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The entire process from start to finish of the service was extremely thorough, fast and a seamless experience. was extremely thorough, fast and a seamless experience. More

by MARIAH.LINCOLN Verified Customer Verified Customer

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