Kenny Wright | Page 4

From start to finish, I had great customer service from every team member as I was buying my new 24 Rogue. Kenny and everyone who worked with the process was friendly and professional. Would definitely re every team member as I was buying my new 24 Rogue. Kenny and everyone who worked with the process was friendly and professional. Would definitely recommend this dealer to my friends. More

by Kmy11133 Verified Customer Verified Customer

Print

Sales team and manager (Kenny Wright) did not honor the CASH* price that was sent over to me via phone call and email. They neglected to include on my pricing worksheet the $1000 surcharge for a CPO warran CASH* price that was sent over to me via phone call and email. They neglected to include on my pricing worksheet the $1000 surcharge for a CPO warrantied vehicle when other Nissan dealers in the area already include this cost. Lots of undue pressure by the finance agent to purchase extra maintenance add ons and straight up dishonest answers regarding questions about loan payment options in an effort to make more money on financing (I ended up finding correct answers to said questions by speaking to nissan finance directly). Only positive is they offered me slightly more for my trade in than other nearby dealerships. More

by Juan Verified Customer Verified Customer

Print

We had a great experience with Sutherlin Nissan. Raphael was a pleasure to work with, he was very helpful, and professional throughout the process. Everyone in the team we met couldn't have been bet Raphael was a pleasure to work with, he was very helpful, and professional throughout the process. Everyone in the team we met couldn't have been better and the car-buying process was nothing like the horror stories you hear from other dealers. More

by Davef7 Verified Customer Verified Customer

Print

Process went quickly, all sales staff professional and friendly. Everyone gave full explanations of steps in process. No unexpected surprises friendly. Everyone gave full explanations of steps in process. No unexpected surprises More

Print

I had an amazing experience working with Jeremiah. From the moment I found the car online, Sutherlin Nissan made me feel comfortable and well taken care of. Jeremiah was incredibly patient, not pushy, From the moment I found the car online, Sutherlin Nissan made me feel comfortable and well taken care of. Jeremiah was incredibly patient, not pushy, and answered all of my questions thoroughly. The entire process was smooth and I walked away with a car that I wanted for my daughter at the price point I needed. I highly recommend Jeremiah to anyone looking to buy a car—he truly went above and beyond! More

by MARIKA.IRIZARRY Verified Customer Verified Customer

Print

The staff were very professional and helpful. Service was great. Kenny is exceptionally helpful and made my process very smooth. Service was great. Kenny is exceptionally helpful and made my process very smooth. More

by micasaworks4u Verified Customer Verified Customer

Print

I got a service above and beyond unexpectedly. Great dealership.to deal with when you’re looking for a new car. Great dealership.to deal with when you’re looking for a new car. More

by akoba1722 Verified Customer Verified Customer

Print

I was suppose to be a loyal customer, I have bought several automobiles from this dealership. And sent them several customers also. They sold me a car that had been wreck , drives awful sounds awful several automobiles from this dealership. And sent them several customers also. They sold me a car that had been wreck , drives awful sounds awful very loud. They always sell me a new vehicle. I will not be buying from Sutherland any longer. Now I have to go. Look for another vehicle to replace it. More

by johnnywalker114@gmail.com Verified Customer Verified Customer

Print

I did not deal with Ahmed. The finance portion could have gone better, and the forms and fees need to be able to explained better. The finance portion could have gone better, and the forms and fees need to be able to explained better. More

by reck_1_00 Verified Customer Verified Customer

Print

Friendly and helpful. Do your research beforehand. We would recommend to family and friends. Thank you. Do your research beforehand. We would recommend to family and friends. Thank you. More

by wright.hugh Verified Customer Verified Customer

Print