Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha

Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.7
57 Reviews
4.7

57 Reviews

Write a Review

57 Reviews of Kerwin Ruiz

June 26, 2025

Dealership Rating
Employee Rating

The service is great and the waiting room is a great place to get work done well your car is being worked on. I had an issue with repair and they made it right immediately. More

by ANDY.MARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble

Jun 26, 2025

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

June 08, 2025

Dealership Rating
Employee Rating

I am not a fan of dealerships that do not fully inform customers. I bought a 2024 Kona on 10/31/24 and took possession on 11/1/24. I got a chip in the windshield and checked to see if warranty covered thi More

by BSTARBUCK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 11, 2025

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Heaney Service Manager 262-522-1000

May 30, 2025

Dealership Rating
Employee Rating

I am extremely unsatisfied that the dealership started charging 3 % for using a credit card to pay !! Will look into a closer location for future services! Also original quote doesn’t include shop suppl More

by NOEMAIL21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 31, 2025

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a 5-star experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

May 21, 2025

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Very professional right from the start of scheduling service & service of vehicle on scheduled date, very satisfied, Thank You More

by KEITHF1836
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

May 21, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

May 09, 2025

Dealership Rating
Employee Rating

Excelente algunos detalles pero bien la atención de Kerwin la parte mecánica está vez me dejó desilusionado More

by Héctor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 09, 2025

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Heaney Service Manager 262-522-1000

April 16, 2025

Dealership Rating
Employee Rating

Service here is usually very good. I was a little let down that I had to pay $200 for a brake service on my vehicle that is less than two years old. I was told the manufacturer probabl More

by RPODOLAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

March 24, 2025

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Employee Rating

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed More

by RWHITE20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

March 22, 2025

Dealership Rating
Employee Rating

Pleasant associates front to back of dealership. I will continue to do business with Boucher. More

by TDROBKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons

Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

March 13, 2025

Dealership Rating
Employee Rating

Excellent service, friendliness, quick service. They gave me a list of stuff I need done for my car which I really liked. More

by watsonstefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

March 05, 2025

Dealership Rating
Employee Rating

As always, I was greeted when I drove in. My maintenance work was reviewed immediately. All work was completed correctly and on time. More

by Rick
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

Mar 05, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Rick, and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

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