Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha

Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.7
78 Reviews
4.7

78 Reviews

Write a Review

78 Reviews of Kerwin Ruiz

February 13, 2026

Dealership Rating
Employee Rating

Friendly Staff. Nice waiting area with complimentary drinks and snacks. Free car wash could be better. Vacuuming floor mat on drivers side would be a plus. More

by Santa Fe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Boucher Hyundai of Waukesha responded

We’re pleased you found our team welcoming and enjoyed the complimentary drinks and snacks. Thank you for suggesting we include vacuuming the driver’s floor mat with our car wash. Kerwin will share your feedback with our service team. Rob Heaney Service Manager 262-522-1000

February 04, 2026

Dealership Rating
Employee Rating

I loved the video of my car and the tech explaining everything. I didnt like that I could have taken it to the west allis dealership and paid alot less (they had coupons for many of the things I had do More

by JKOZLOWSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

Feb 04, 2026

JKOZLOWSKI1 responded

Someone already reached out and we talked, it's all good. I explained what my issue was (which isnt any real dealership issue) I would highly recommend people to go to this dealership if they are looking for a new car/work.

January 14, 2026

Dealership Rating
Employee Rating

Great service and friendly employees. Never have had a problem there.Always done when promised. And that's all I have to say More

by Wayne123
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

Jan 15, 2026

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

December 30, 2025

Dealership Rating
Employee Rating

Everything went well? ? We had a good experience with the service dept at Boucher Hyundai ???? More

by Garystaples1
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

Dec 31, 2025

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

December 26, 2025

Dealership Rating
Employee Rating

Great customer service and service! Quick response to appointments for car service. The snacks are nice when waiting for repairs. More

by NURSLDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

November 22, 2025

Dealership Rating
Employee Rating

Easy to make an appointment and checked in easily. Kevin had my record and made any recommended items. More

by KMEAGHER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

November 20, 2025

Dealership Rating
Employee Rating

Everyone there were kind and professional. Great communication. Trustworthy. I will be back for future needs. More

by NICHOLS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Himmy Pathak

Nov 20, 2025

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

November 17, 2025

Dealership Rating
Employee Rating

So far, I'm pleased with the service. Great facilities, I just wish it was closer to where I live. More

by caruso3213
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

Nov 17, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

November 13, 2025

Dealership Rating
Employee Rating

Excellent customer service Vehicle was completed in a timely fashion. There were no surprises. Excellent More

by BRUB63
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

Nov 13, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

November 13, 2025

Dealership Rating
Employee Rating

Great service department and an awesome sales representative! Thank you so much for all of your great help! More

by MKARAS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wade, Nico Torres , Darlene in sales!

Nov 13, 2025

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

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