Friendly service staff.
Fast service. Accurate estimate provided. Time spent was relaxing and pleasant experience.
Fast service. Accurate estimate provided. Time spent was relaxing and pleasant experience.
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by Maryc
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Rob Heaney
Service Manager
262-522-1000
Kerwin is excellent and his advice is genuine.
I trust him to advise me honestly
I trust him to advise me honestly
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by FAISAL_S
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2025 -
Boucher Hyundai of Waukesha responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Heaney
Service Manager
262-522-1000
Very pleasant.
I was greeted immediately they took my information. Told me approximately what the bill would be and showed me to the waiting room. Getting a video o
I was greeted immediately they took my information. Told me approximately what the bill would be and showed me to the waiting room. Getting a video of the car with the wheels off and them explaining some things. It's very new to me. I like it
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by DARKWING94
Verified Customer
Verified Customer
Other Employees Tagged:
Kerwin Ruiz
Sep 11, 2025 -
Boucher Hyundai of Waukesha responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.
Rob Heaney
Service Manager
262-522-1000
Simply the best experience all around!
Simply the best experience all around, from purchase to service and customer relations, to short wait and a video of service performed.
Simply the best experience all around, from purchase to service and customer relations, to short wait and a video of service performed.
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by TDROBKA1
Verified Customer
Verified Customer
Other Employees Tagged:
Kerwin Ruiz
Sep 10, 2025 -
Boucher Hyundai of Waukesha responded
Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!
Rob Heaney
Service Manager
262-522-1000
I would not be a long term customer.
I wish I was not required to write a review.
I wish I was not required to write a review.
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by DEBRCHL
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Heaney
Service Manager
262-522-1000
I will never do business with Boucher motors again.
The pricing is ridiculous for the work provided. I'm also a lifelong Chevrolet owner.
The pricing is ridiculous for the work provided. I'm also a lifelong Chevrolet owner.
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by Gary
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for your review, Gary. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Rob Heaney
Service Manager
262-522-1000
He was courteous and prompt getting me in and out which
is appreciated You did not push unnecessary purchases and was respectful of my time
is appreciated You did not push unnecessary purchases and was respectful of my time
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by PHOUTT
Verified Customer
Verified Customer
Other Employees Tagged:
Kerwin Ruiz
Aug 02, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Heaney
Service Manager
262-522-1000
Through check of my car.
Very clean facility. Good snacks. Friendly staff waiting time was reasonable
Very clean facility. Good snacks. Friendly staff waiting time was reasonable
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by MEL_HEIMER
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Boucher Hyundai of Waukesha responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!
Rob Heaney
Service Manager
262-522-1000
The service is great and the waiting room is a great
place to get work done well your car is being worked on. I had an issue with repair and they made it right immediately.
place to get work done well your car is being worked on. I had an issue with repair and they made it right immediately.
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by ANDY.MARRIS
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Rob Heaney
Service Manager
262-522-1000
I am not a fan of dealerships that do not fully inform
customers. I bought a 2024 Kona on 10/31/24 and took possession on 11/1/24. I got a chip in the windshield and checked to see if warranty covered thi
customers. I bought a 2024 Kona on 10/31/24 and took possession on 11/1/24. I got a chip in the windshield and checked to see if warranty covered this. Imagine my surprise when I found out the warranty started 4/1/24! The car lost 7 months of warranty sitting on the lot. When checking on this, the salesman knew nothing about your so-called program of starting a car’s warranty before sale. I don’t know if this is legal but it’s certainly unethical.
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by BSTARBUCK
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2025 -
Boucher Hyundai of Waukesha responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Rob Heaney
Service Manager
262-522-1000
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