Keston Alexander | Page 2

Honesty & Integrity, Yes I Recommend I recently bought a used car from Keston Alexander and manager Joe Mele. Keston really took his time and find me the right car, it took over 3 weeks b I recently bought a used car from Keston Alexander and manager Joe Mele. Keston really took his time and find me the right car, it took over 3 weeks but Keston did. Joe Mele gave me a very fair trade in, even my husband was impressed. Worth mentioning that Russ Archer in the finance dept explained and sold me an extended warranty that makes financial sense and a reasonable monthly payment. Thank you all for your time. Yes I recommend. Keston Alexander, Joe Mele, Russ Archer. More

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Great People & Service I would recommend this dealership to anyone because they really do make you feel welcome and not like they only want a sale. Also very patient I would recommend this dealership to anyone because they really do make you feel welcome and not like they only want a sale. Also very patient More

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I bought my second CPO from Infiniti of Lynbrook Bought a FX35 Infiniti from Joe Mele in April 2014. Was a great car, so went back. Joe and Keston Alexander put a great deal together and seamlessly p Bought a FX35 Infiniti from Joe Mele in April 2014. Was a great car, so went back. Joe and Keston Alexander put a great deal together and seamlessly put me into Q70 CPO 2016. I also worked with Russ Archer whom provided the finance. Russ worked to lowered my monthly payment. Keston came through with the trade up, Newer car and Lower payment. That never happened to me before. I highly recommend these professionals to my family and friends. Keston Alexander, Joe Mele & Russ Archer. More

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Overall it was excellent I have been with Infiniti for the pass 8 years or more and the service there are excellent, especially the sales rep Keston. He is the best I met so I have been with Infiniti for the pass 8 years or more and the service there are excellent, especially the sales rep Keston. He is the best I met so far, he knows everything about the cars and give you the best deal. More

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Keston Alexander is awesome Keston Alexander is an awesome sales person. He was attentive to our needs and enthusiastic about his job. He took the time to make us feel extremely Keston Alexander is an awesome sales person. He was attentive to our needs and enthusiastic about his job. He took the time to make us feel extremely comfortable and welcomed. He did not hesitate to negotiate. Great guy!! More

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Satisfied with my purchase Will recommend sales rep Keston Alexander for all your needs. He is professional with calm demeanor but more importantly informative about these cars Will recommend sales rep Keston Alexander for all your needs. He is professional with calm demeanor but more importantly informative about these cars and answered all my questions. I came in nervous but he put my mind at ease and assured me I was making the best decision. I absolutely love my QX50, it's such a smooth ride and I feel safe driving it. If your interested in Infiniti stop by Lynbrook dealership, their customer service is outstanding, More

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Amazing Keston the dealer was outstanding and very knowledgeable about his job !!!! Got my car trade in for a better car and adorable monthly payment for my Keston the dealer was outstanding and very knowledgeable about his job !!!! Got my car trade in for a better car and adorable monthly payment for my new car . More

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Great customer service Keston was a great help in finding the car I was looking for. Was in and out, deal was made in just a few hours. Very happy Keston was a great help in finding the car I was looking for. Was in and out, deal was made in just a few hours. Very happy More

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Great Easy Experience I was recommended by someone to see Keston, and I’m happy that I did! He was able to see me multiple times, some by myself, some with my parents and t I was recommended by someone to see Keston, and I’m happy that I did! He was able to see me multiple times, some by myself, some with my parents and then again, all together when buying my car. He was very accommodating with my schedule and always made sure to fit me in to get me into the car of my dreams. I was really happy that he listened to me and acknowledged that I was there for 1 of 2 cars, either the Q50 or the Q60. Once I told him my budget and financial capability, he was able to narrow down the perfect car for me. I’m happy that he took the time, because so many car dealers will try to sell you everything but what you went for. After the Q50 seemed like the best deal for my budget, we test drove it and he explained the in’s & outs of the car, even went as far as to be honest about the weak points that I asked about and had researched prior. Honesty is incredibly important, and above all, integrity and I’m happy that he had both and was able to address my skepticisms and my enthusiasm accordingly. I decided to go with the Q50. He made things so easy by letting me know incrementally what my monthly payment would be after changing the down payment. We worked on the pricing, what I was able to put down, and if I was comfortable with the monthly payment. Once we got to the best deal I felt, I was incredibly happy. I had went to a 3rd party leasing company to price the car that claimed to be cheaper than the dealerships, but somehow Keston made it happen where I paid even less than they offered me. I didn’t think it was possible. After all is said and done, the Q50 became mine after a quick and relatively painless transaction with the financial manager. I was able to drive it off the lot within a week of test driving, discussing pricing, and payments. The car came out, waiting for me as promised, beautiful as ever. He had gotten it in the interior and the exterior colors that I asked for, and made suggestions with the satellite radio, and even ways to put the license plate on a different place. He gave me many good car wash deals, and explained the perks I would have for the first year and I was done. On top of that, he was able to take care of my outstanding lease with an entirely different car brand, something else I didn’t think was possible. I thought it would’ve been a headache, but Keston took it off my hands with no issue. Since then he’s continued to ensure that my car is doing well, and that I’m happy with it still. Any questions or concerns I have, he is one phone call away and readily available to answer them, even if the answer was in the manual that I never read. He is knowledgeable about the cars and speaks with a passion for Infiniti, because he genuinely likes the brand and the cars themselves. Overall, my experience with this dealership was good but my experience with Keston is great. I can count on him with anything car related, and when I’m finally ready for my Q60, he will be the one I will go to. His ever pleasant mannerisms and his calm, never pushy demeanor is one I look forward to working with again. My parents even loved him and they are the most skeptical when it comes to dealerships due to past bad experiences we’ve had before. As a customer, he didn’t downplay my age nor my income when buying this car, and I’m grateful because ultimately he got the sale from just being a good sales person and a good person. Thank you Keston for your great job and keep up the good work! More

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Amazing Customer Service Alexander was extremely friendly and made me feel comfortable with coming in and leasing a vehicle. There is absolutely no pressure in purchasing a v Alexander was extremely friendly and made me feel comfortable with coming in and leasing a vehicle. There is absolutely no pressure in purchasing a vehicle at this dealership. They were able to work with a price that I get comfortable with. I highly recommend this dealership and Keston Alexander as your advisor. More

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