Kevin Berger | Page 11

The employees at this dealership seem like honest people. Everyone treated me fairly and with respect - no high pressure sales pitches, no stupid excuses or blatant lies like I've experienced at so many othe Everyone treated me fairly and with respect - no high pressure sales pitches, no stupid excuses or blatant lies like I've experienced at so many other dealerships over the course of what was a VERY frustrating vehicle search (until I arrived at Beau Townsend Ford). I drove from Cincinnati to Vandalia and back twice that day for this car and I can say that I'm really glad I did. I didn't get any unbelievable deals, but the price was fair and in this game that's better than I ever expected to do. Justin Rash was friendly and very patient with me while I requested every available piece of documentation under the sun for the Certified Fusion that I ended up purchasing. Kevin Berger found financing through my own bank and I didn't have to do a thing but sign for it. My only complaint: Seven days after I purchased my car, the battery was dead and I was stranded. Annoying, to say the least (and not covered by the Certified warranty, but at least it's a cheap fix). I'm glad it wasn't anything major but I feel like a 172-point inspection should probably include a glance at the battery, no? Regardless, my experience with this dealership was the best I have ever had and I will head back up to Vandalia when I am in the market for a new car. More

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Justin was great at helping us find the car that was right for us. Kevin made filling out all the paperwork as quick and painless as possible. right for us. Kevin made filling out all the paperwork as quick and painless as possible. More

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We researched cars online and found the car we wanted at We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH (Cincinnati area). I had talked to Mike Schmidt on the phone about some cars on Friday or Saturday and he was very pleasant on the phone going over some fiqures. My wife and I decided to drive up to Vandalia Sunday afternoon to test drive a Focus and a Fusion. We really like the 2012 Fusion SEL (especially the interior)and decided to test drive a 2013 Ford Focus also after driving the Fusion. Even though Mike was the salesman we were dealing with, we talked, at lenghth (15 minutes), after driving the Fusion initially, to another salesman, Mark Lindenauer, while Mike was finishing up with another customer. He is the one that set us up on the test drive of the 2013 Focus. He was very professional and courteous even though he knew we would probably be purchasing a car from Mike Schmidt. That's impressive, and says a lot about the dealership. We made our decision to purchase the 2012 Ford Fusion SEL and that's when we met with your financial man, Kevin Berger. He, also, was very professional and got us on the way through the transaction quickly. After this process, we spent some time going over the necessay things about the car with Mike. During this process, we also met you tech man, Justin Jacobs, who helped Mike and us with setting up the Ford Sync with my smart phone. Beau Townsend Ford in Vandalia, OH should be very proud of these employees we were so lucky to have met during our buying experience. This dealership exudes a family-like atmosphere and anyone looking to purchase a vehicle from this dealer will come away very satisfied with their decision to go there. Thanks, Harry Roth More

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I feel as though the sales staff cares about the customer as more than just a sale, but really want the customer satisfied. Bottom line, they care about their reputation and work hard to keep it. as more than just a sale, but really want the customer satisfied. Bottom line, they care about their reputation and work hard to keep it. More

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The sales staff worked with me several times to arrive at the price I wanted, and my spouse was also happy with the deal. They kept in contact with me about the car while we were negotiating. the price I wanted, and my spouse was also happy with the deal. They kept in contact with me about the car while we were negotiating. More

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Our experience was on par with the last experience -- Top Notch. Justin Rash was friendly and professional. He made sure all our questions were answered and despite how busy he was made time to make sure w Notch. Justin Rash was friendly and professional. He made sure all our questions were answered and despite how busy he was made time to make sure we were attended to. This was the same as our last experience and why we asked for him this time. Kevin Berger was great too...courteous and informative on the financial end. He heard us say we want tom make sure there would not be a pre-payment penalty and he ensure we were set up that way and ended up with a better interest rate too. All around the best car dealership we have worked with. Keep up the good work Beau Townsend Ford. Thanks, russell More

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We have been long-time GM/Chevy buyers, but recently soured on them. When my husband decided to get a truck, he called Jamie. All team members we dealt with were great!! We will buy Ford from now o soured on them. When my husband decided to get a truck, he called Jamie. All team members we dealt with were great!! We will buy Ford from now on and only from Jamie & Crew!! More

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Good Service, friendly salesmen, low pressure sales. Rode home in new 2012 Escape. Johnny worked well with us and got an additional $1000 for trade-in. Kevin also worked well with us, not big pressure Rode home in new 2012 Escape. Johnny worked well with us and got an additional $1000 for trade-in. Kevin also worked well with us, not big pressure on additional warranty. Quilt Lady More

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my wife and i searched the internet for the vehicle we were looking for and found it here made contact by phone, agreed on a price and drove from georgia to ohio and bought it, after returning home we rec were looking for and found it here made contact by phone, agreed on a price and drove from georgia to ohio and bought it, after returning home we recieved several phone calls asking if we had a good experiance and while we were there they made us feel at home, i would like to thank the people there for all they did and plan to return when we are in the market for another. More

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the reason i gave 5star ratings for each category is to salute all the fine people who made it all happen to my utmost pleasure & satisfaction.Justin Jacobs was particularly helpful and attentive to every salute all the fine people who made it all happen to my utmost pleasure & satisfaction.Justin Jacobs was particularly helpful and attentive to every detail from the moment i walked in to inquire about trading my used car and buying a new one.everyone deserves an honorable mention for their part in making this a Great experience from start to finish.i will certainly recommend Beau Townsend Ford-Lincoln to all my friends. More

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