Kevin Berger | Page 4

My Dealer Forever Donovan is a great sales rep! He did everything he could to get me into the Ford Focus I wanted. I was presented with several options and he gave his Donovan is a great sales rep! He did everything he could to get me into the Ford Focus I wanted. I was presented with several options and he gave his honest opinion what kind of deal (buy or lease) would be best for me. The day I went, he was fairly busy with other customers calling or showing up but he multitasked very well and I didn't feel I was getting brushed off. I had a very bad experience with another dealer and with it being my first time getting a car from a dealer, I was a little apprehensive with Beau at first. My worries were unfounded and Beau Townsend Ford has a long time customer! More

Helpful 0

Report | Print

Great service I was very pleased with the service at Beau Townsend Ford when I recently purchasesd my Ford f-150. Dave Towner & Kevin Berger went over and above to I was very pleased with the service at Beau Townsend Ford when I recently purchasesd my Ford f-150. Dave Towner & Kevin Berger went over and above to make me and my young son feel comfortable as we worked through the buying process. I'm extremely happy with my new truck and would highly recommend anybody looking for a new vehicle to shop at Beau Townsend Ford. More

Helpful 0

Report | Print

Outstanding Service First of all, I would like to thank Mike Meyers for offering to help us. We had an appointment set up, but my wife and I happened to be in the area th First of all, I would like to thank Mike Meyers for offering to help us. We had an appointment set up, but my wife and I happened to be in the area the day before the appointment. We wanted to see what was available on the lot prior to our appointment with Mike. Unfortunately, Mike had a family engagement planned when we arrived, so he apologized and asked us if Tim Peffley could help us. I told Mike that I completely understood and that working with Tim would be fine. After all, we are the ones who arrived unexpectedly. Tim did an outstanding job understanding our needs and wants. He also helped us understand our wants wouldn't fall into the price range that we were looking for. Rather than leave it at that, he asked what our specific needs were. When we told him, he knew exactly what he could put us in that would fit the payments we were looking for. While Tim was working with Kevin Berger to find the best financing option, my wife and I were met with Mr. Beau Townsend. That was an unexpected surprise! Never before, in all of our years of purchasing vehicles, has the dealership owner took time to greet us and spend time talking with us. After that meeting, we knew we were buying our new vehicle from Beau Townsend Ford. We are now the owners of a 2014 Escape, which we thoroughly enjoy! Kevin Berger did a fantastic job getting us the best possible financing for this vehicle. Ford Credit gave us a rate that blew us away! Kevin took time going through the paperwork ensuring we completely understood everything. We have never had a better experience purchasing a vehicle in the 27 years we have been married. I am a 20-year AF veteran so we have dealt with dealerships from around the world. Beau Townsend Ford is definitely at the top of their game in getting customers what they want and/or need! We will definitely recommend to anyone who is looking for a new or used vehicle to go to Beau Townsend Ford! More

Helpful 1

Report | Print

Great I may have already submitted a review. If not, the review of the dealership was nothing but wonderful and enjoyable. Both Jim, my sales consulant and I may have already submitted a review. If not, the review of the dealership was nothing but wonderful and enjoyable. Both Jim, my sales consulant and GM Mr. Spencer was great. Both of them and especially Mr. Spencer seemed to be willing to do whatever it would take to close the deal. I as well as my mother purchased vehicles from Beau many years ago and it was enjoyable then and continued to be so. The only negative I have was after the sale when I ordered a bed liner sometime last week. I thought I was told it would be dlivered to the dealership in a couple of days, Could be my misunderstanding, I have heard nothing since. I intend to follow up on 9/3/14 to find out how long it will take for the liner to come and be installed. Again, this could well be my misunderstanding, I was told I would be informed when it was in the dealership. My F150 is a beautiful truck with a great ride and a lot of extras I have really enjoyed. I would and will recommend Beau to anyone looking for a ride. Thanks, Elm More

Helpful 0

Report | Print

Excellence I was greeted with a warm welcome and it did not stop until my visit ended. I have always enjoyed dealing with the people at Beau Townsend, they have I was greeted with a warm welcome and it did not stop until my visit ended. I have always enjoyed dealing with the people at Beau Townsend, they have the knowledge to answer any questions I may have and Joe Petty will go the extra mile to find the right deal to fit my needs.I have either purchased or lease many vehicles from Beau Townsend and have always enjoyed the friendship the staff have shown. They truly take a interest in what you are looking for. More

Helpful 0

Report | Print

Mrs. Katie Schrimpf It would have been nice to have had the car washed and cleaned prior to taking it home or being asked to come back for this. It would have been nice to have had the car washed and cleaned prior to taking it home or being asked to come back for this. More

Helpful 0

Report | Print

super easy! Relaxed and comfortable experience all the way around. Josh and Kevin were fantastic. Highly recommend!! It was a very painless process from the t Relaxed and comfortable experience all the way around. Josh and Kevin were fantastic. Highly recommend!! It was a very painless process from the time in to the time out! More

Helpful 0

Report | Print

Received the service that I expected I had a Ford and have been have it serviced at Beau Townsend. When I decided to purchase a new vehicle, I knew that it would be a Ford and that it wo I had a Ford and have been have it serviced at Beau Townsend. When I decided to purchase a new vehicle, I knew that it would be a Ford and that it would be from Beau Townsend. When I arrived, Mike Schmidt welcomed me immediately, Thinking about three models, he took the time to explain the pros and cons of each one, so that I could determine the best for me. He continued to help without any pressure at any time. As the process continued, everyone was very professional. I never felt any pressure at any time. I look forward to a long relationship with Beau Townsend. . More

Helpful 0

Report | Print

Wonderful Experience I live over 250 miles away and found my vehicle online. The staff at Beau Townsend Ford was wonderful and answered all of my questions before I made I live over 250 miles away and found my vehicle online. The staff at Beau Townsend Ford was wonderful and answered all of my questions before I made the long trip to dealership. Dave Towner and Kevin Berger were very helpful and informative throughout the entire process. I got the vehicle I wanted and Beau Townsend Ford made it worth the trip. More

Helpful 0

Report | Print

great experience Jim made us feel he was looking out for our best interests. He was very patient and straightforward. We would come back or send friends anytime. Jim made us feel he was looking out for our best interests. He was very patient and straightforward. We would come back or send friends anytime. More

Helpful 0

Report | Print