Stephen Garlatta did a fantastic job!
Management is always kind and takes great care. I keep coming back for a reason, between sales and service, they are legendary!
Management is always kind and takes great care. I keep coming back for a reason, between sales and service, they are legendary!
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by Brian K.
Nov 27, 2023 -
Walter's Audi responded
Brian,
We greatly appreciate you for leaving Stephen this stellar review! We are honored to have had the opportunity to work with you and we are glad that Stephen could provide you with top notch service. We are delighted to know that he was kind and takes great care of you. It is and honor to have earned your confidence and loyalty in us here at Walter's Audi. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
If you're looking for the textbook definition of sleezy,
xxxxxxx sales guys - look no further than Walter's Audi. For a luxury car sales experience, I would recommend the Santa Monica Audi dealer. At the ve
xxxxxxx sales guys - look no further than Walter's Audi. For a luxury car sales experience, I would recommend the Santa Monica Audi dealer. At the very least, it will feel like you're spending your hard-earned money in the right place. If you can't trust the Certified Pre-owned label at a luxury car leader, what can you trust?
Update - The GM got involved, we have a plan of action. I will revisit this review once they fix my car.
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by adrianx
Very friendly, educational, patient and very kind.
Thanks so much Dave Duarte, Andy, and Bryan.
You Rock! 👏👏👏👏🌸🌸🌸 Customer for life!
Sharon Sanna
Thanks so much Dave Duarte, Andy, and Bryan.
You Rock! 👏👏👏👏🌸🌸🌸 Customer for life!
Sharon Sanna
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by Sharonsanna
Nov 13, 2023 -
Walter's Audi responded
Sharon,
We are grateful for you leaving Dave, Andy and Bryan this marvelous review! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were friendly, educational, patient and very kind. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
A special thank you to Rob Benedict and my Dad Brian Finn
for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with
for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with the car I wanted. Thank you to Gloria Medina and David Yi for helping me with my financing. Everything went so smoothly and they worked great as a team. You guys are the best! :)
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by Jessica F
Oct 12, 2023 -
Walter's Audi responded
Jessica,
Thank you for choosing Walter's Audi and for leaving Rob, Gloria and David this stellar review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with top notch service. We are pleased to hear that he made sure you were setup so you could go home with the vehicle that you really wanted. Please do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Consistent excellent service.
We’ve been going to Walters for 15+ years and continue to go back for purchases, leases and service. Romen Artalejo was super friendly and efficient
We’ve been going to Walters for 15+ years and continue to go back for purchases, leases and service. Romen Artalejo was super friendly and efficient for this purchase.
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by sjuniper79
Sep 14, 2023 -
Walter's Audi responded
Thank you so much for your excellent review! We are honored by your continued business over that past 15+ years, and we are so glad that Romen and the team could consistently provide you with quality and efficient service. Our guests' satisfaction is our utmost priority here at Walter's Audi. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
We went car shopping one weekend and visited Audi,
Mercedes and Lexus. We ended up returning back to Audi because of the deal and the awesome and not pushy salesman, Joshua Johnson. Also worth mentio
Mercedes and Lexus. We ended up returning back to Audi because of the deal and the awesome and not pushy salesman, Joshua Johnson. Also worth mentioning is the Sales manager Kevin Bolden. The only issue I had with the fiancé manager Bryan, who wanted to sell me house and not a car. That of course was with all of the up charges and different packages. Other than that, I got a very nice car at a decent payment.
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by Eddie and Corinna F
Sep 14, 2023 -
Walter's Audi responded
Eddie and Corinna,
Thank you for taking the time to rate our dealership. We are honored that your vehicle search led you to us here at Walter's Audi, and we are glad that Joshua and Kevin took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new Audi! Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
The entire process at Audi was seamless.
This was a huge decision and the entire team was so patient with us every step of the way. Everyone truly went above and beyond to help us make the d
This was a huge decision and the entire team was so patient with us every step of the way. Everyone truly went above and beyond to help us make the decision and to make sure we were able to make an informed decision. We were in such great hands the entire time. We drove to CA from AZ and it was 10000% worth it. We cannot thank everyone - especially Josh, Rob, and Kevin enough for the exceptional customer service. Thank you from the bottom of my heart for such an incredible experience! You all are part of a memory I’ll remember forever!
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by Stephanie Hegedus
Aug 28, 2023 -
Walter's Audi responded
Stephanie,
Thank you so much for your excellent review! We are honored that you made the drive from Arizona to visit us here Walter's Audi in California, and we are so glad that Josh, Rob, Kevin, and the team could provide you with a smooth and informative experience. They will be delighted to know that you deeply valued their assistance. We warmly congratulate you on your new Audi- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I want to thank Rob Benedict and Manager Kevin Bolden for
their excellent customer service!
their excellent customer service!
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by Marisa
Other Employees Tagged:
Rob Benedict
Aug 22, 2023 -
Walter's Audi responded
Marisa,
We greatly appreciate you taking the time to leave Rob and Kevin this 5-star rating! They will be delighted to hear of your kind words and to know that you deeply valued their assistance. We hope that you do not hesitate to give us a call if there is ever anything more that they and the rest of the team here at Walter's Audi may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I found Walter’s Audi personnel to be very efficient and
professional. Highly recommend to family and friends
professional. Highly recommend to family and friends
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by mmcnade
Other Employees Tagged:
Rob Benedict
Aug 18, 2023 -
Walter's Audi responded
Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us here at Walter's Audi, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Walter’ Audi is an excellent dealership.
Angel Ortiz make this experience great. He was helpful and able to answer all of my questions.
Angel Ortiz make this experience great. He was helpful and able to answer all of my questions.
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by Tracy
Aug 15, 2023 -
Walter's Audi responded
Thank you for choosing Walter's Audi and for your positive review, Tracy! We are happy to hear that Angel took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager