Kevin Boyle

Everything went well until I went to finance to complete the transaction and I changed my mind about the Luxcare and was told it couldn't be taken out of the contract because it had already been put through the transaction and I changed my mind about the Luxcare and was told it couldn't be taken out of the contract because it had already been put through from the sales department. I should have canceled the whole contract and went to another VW dealership. More

by YAJONES1 Verified Customer Verified Customer

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The service was prompt and responsive, though the end result was less than desirable. Even though I had an appointment to come in and negotiate the purchase, the car was not delivered in “ready to drive result was less than desirable. Even though I had an appointment to come in and negotiate the purchase, the car was not delivered in “ready to drive” condition. I had to promptly bring it back in for service. I also received no “walk through” on how to perform the basic operations of the car. The fuel economy and range of the car were overstated. More

by TORREY.LEWIS Verified Customer Verified Customer

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Great service friendly efficient great offer Helpful they treat me fairly I really like vw Jetta very smooth car treat me fairly I really like vw Jetta very smooth car More

by MICKEYDROUILLARD Verified Customer Verified Customer

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The stuff was great to work with. Got things done quickly. Sales guy was very knowledgeable about the car Got things done quickly. Sales guy was very knowledgeable about the car More

by SDSCARSELLA Verified Customer Verified Customer

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Best dealership experience with and great people and so helpful and honest and best dealership experience helpful and honest and best dealership experience More

by SUNNYTHAKKAR87 Verified Customer Verified Customer

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Pleasant experience staff was so nice i can’t thank them enough really appreciate them enough really appreciate them More

by MZKEELI Verified Customer Verified Customer

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Not the service no pressure from my sales person Alexa Kevin was wonderful patient who was the finance guy explaining the process I could’ve gone to a number of Volkswagen dealership, but I chose Oak lawn Kevin was wonderful patient who was the finance guy explaining the process I could’ve gone to a number of Volkswagen dealership, but I chose Oak lawn because of the professionalism and patience that they had with me. Good job guys. More

by BBROWN45 Verified Customer Verified Customer

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The service was great, but we were promised a tv after the purchase of our vehicle and were never given the vehicle the purchase of our vehicle and were never given the vehicle More

by DWAYNEGREERJR Verified Customer Verified Customer

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Outstanding customer service and amazing detail to information. Also going out of there way to help information. Also going out of there way to help More

by DREW91385 Verified Customer Verified Customer

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Great experience from the first contact. Everyone was very helpful and ensured all my needs were taken care of. Everyone was very helpful and ensured all my needs were taken care of. More

by RJW5900 Verified Customer Verified Customer

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