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Kevin Cruz
Kevin Cruz at Coastal Chevrolet Santa Barbara

Kevin Cruz

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of Kevin Cruz

June 28, 2026

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Employee Rating

Kevin and the entire team was great to work with - calm, not rushed and helped me find the right truck More

by MASON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal, Daniel Ybarra, Miguel Gonzalez, Brian Valenzuela, Sam Bitar, Bailey Schaecher

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Jun 30, 2026

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2026

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Employee Rating

Kevin was great. He represented what Customer Service is all about, I was running late to pick up my car before closing time and Kevin waited for me , he was amazing, More

by fredodiaz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

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Very professional, and getting results. A quick turnaround, as promissed Thanks to all involved!!!! Gary More

by GARY.MORITZ48
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Coastal Chevrolet Santa Barbara responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2026

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Kevin provided excellent customer service. I will never buy another vehicle. The sales staff is very incompetent and untrustworthy, especially the supervisor, the shaved haired guy who shoved More

by TRUJILLOCESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Gonzalez, Sam Bitar

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Jun 12, 2026

Coastal Chevrolet Santa Barbara responded

Hello Cesar, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience; we are sorry that you did not feel that was the case. We are disappointed to hear of your experience, but understand police were called as you wanted to protest and were advised to take this outside of our business premises. We wish you all the best. Kind Regards, Elizabeth Reyes Customer Relations Manager

Jun 12, 2026

TRUJILLOCESAR responded

I purchased another truck from yall and come to find out yall never paid off my old truck as promised. Luckily i had auto pay so my credit was unaffected but i was paying 2 payments for 3 months. When yall finally paid off my other truck i tried for several months to recover my money from yall only to be given the run around. This went on for several months. It is now June, 6 months later because i caused a scene and police were calledI recoupped my money. I could have charged your manager, Sam Bitar your general manager with assault for putting his hands on me but thats not why I was there. DO NOT BUY VEHICLES FROM COASTAL CHEVROLET!

June 04, 2026

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My service was done in the quoted time frame. I was well treated and taken care of in the proper manner. All employees were friendly and polite. More

by BIGBOBOO
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Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

June 01, 2026

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Overall great service experience at Coastal Chevrolet! Their customer service is completely genuine and honest. The service and parts department consistently do their jobs to their very best, and Paul the More

by ROMANDAPHNEGARCIA39
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal, Daniel Ybarra, Clay Hartley, Paul Delacruz, Johnny Lemuz

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Jun 04, 2026

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2026

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Thought I’d give this dealer another try. Last time I go to this place. 4 hours to do a simple maintenance is absurd. Ended up being late for work. I guess it was pointless to make an appoint More

by ALEXS.535941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 03, 2026

Coastal Chevrolet Santa Barbara responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 30, 2026

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Employee Rating

Not quoted correct amount For brakes before work done. Brakes still squeek. Not selling good new cars that are backed bumper to bumper. Brakes squeeked weeks out the door. ignored and gas lit as a women s More

by WEDDLETERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Reyes, Jorge Monreal, Daniel Ybarra, Michael Caporale, Johnny Lemuz, Sam Bitar

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Jun 03, 2026

Coastal Chevrolet Santa Barbara responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (866) 285-8498 and ask for Paul. Kind Regards, Elizabeth Reyes Customer Relations Manager

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