Kevin Cubas | Page 2

Ed helped me out greatly with finding the right car for my needs. Really appreciate the great deal. Thanks! my needs. Really appreciate the great deal. Thanks! More

Helpful 0

Report | Print

Helpful staff and a smooth process to meet my needs. Probably would recommend to others. Probably would recommend to others. More

Helpful 0

Report | Print

Anthony has been amazing on my whole process on getting approved, I’m so thankful for his patience and willingness to help me on getting my car. I will recommend Eastern Motors Sterling to anyone who is se approved, I’m so thankful for his patience and willingness to help me on getting my car. I will recommend Eastern Motors Sterling to anyone who is searching on getting a car. THANK YOU SO MUCH Anthony you rock!!!! More

Helpful 0

Report | Print

Edwardo and Kevin were great to work with. I had a great experience. Thank you I had a great experience. Thank you More

Helpful 1

Report | Print

Easterns Automotive Group is the best dealership in the area.. Darius got me out the way in a timely manner he was also very professional. I give Darius 5 stars.. area.. Darius got me out the way in a timely manner he was also very professional. I give Darius 5 stars.. More

Helpful 0

Report | Print

The staff were patient and answered my many questions. Easy going, pressure-less. They sorted out a problem with the new car immediately. Easy going, pressure-less. They sorted out a problem with the new car immediately. More

Helpful 0

Report | Print

Buyers Beware! I deeply regret my decision to purchase a car from Easterns Automotive Group. I bought the car long distance, from Atlanta GA which I will never do I deeply regret my decision to purchase a car from Easterns Automotive Group. I bought the car long distance, from Atlanta GA which I will never do again. I trusted Easterns only to be completely duped into a terrible car buying experience. The actual sales process went very well, Darius was professional, attentive, and did the best job of all the sales people I had worked with at other dealerships. The trust I built with Darius deeply influenced my decision to buy. Being that it was a long distance purchase, I never got to actual see or test drive the car, it was delivered to me after the purchase. We were so excited to see the car arrive only to be very disappointed when we turned the car on to find a check engine light on. In addition, I found that none of the entertainment package accessories (remote, headphones, etc) were in the car. I called Easterns and was told to bring my car to a nearby, local Infitniti dealership to have m issues addressed. Turned out to be a major repair, over $3k for the part and labor. On top of that, I found that there were several other issues with the car that were clearly never reviewed by Easterns before selling the car. To make matters worse, the battery died the next day leaving my wife stranded. I had to drive to meet her to jump start our new car 2 days after purchasing it and had to immediately install a new battery. Rather than just addressing these issues with Infiniti, Easters actually made me me have the car returned from Atlanta, GA back to Washington DC for them to review. That left me without a car for over 10 days, with no loaner. They actually made me pay for the missing entertainment package accessories they marketed with the car. All in all, I wish I knew what a hassle this car buying experience would be before I made the decision to trust Easterns. This was a complete cluster and I would warn anyone looking to buy from them to be careful. More

Helpful 0

Report | Print

The process from reviewing the cars online was a great tool. Also the salesman were excellent in recommending additional alternative options at the store. I was impressed with how quickly they brought in tool. Also the salesman were excellent in recommending additional alternative options at the store. I was impressed with how quickly they brought in another car that was not on their lot. The process from start to finish was very smooth, and they were willing to work within my budget. I definitely recommend buying from this location. More

Helpful 0

Report | Print

I’m proud to say that Darius was a big help with me and my wife’s car purchase at the beginning we had a rough time trying to figure out what would do us good but Darius ended up saving the day by putting my wife’s car purchase at the beginning we had a rough time trying to figure out what would do us good but Darius ended up saving the day by putting in extra time even while he was home he was committed and stayed texting me and calling me to keep me updated on certain vehicles and he landed us the right one. All I can say is keep up the good work man you got a lot of potential and you got a lot of positive vibes and a sense of humor, also a special thank you to Kevin as well keep up the good work guys!!!! More

Helpful 0

Report | Print

The team was very patient in helping select the best vehicle within personal credit profile and budget. They definitely make the impossible happen to get you on the road. Both Darius and Nik were extrem vehicle within personal credit profile and budget. They definitely make the impossible happen to get you on the road. Both Darius and Nik were extremely helpful over the few days it took to finalize the deal . More

Helpful 0

Report | Print