Kevin Dasilva | Page 5
Service Client Advisor
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
154 Reviews
Write a Review154 Reviews of Kevin Dasilva
May 25, 2020
I am shocked at the price to replace keys for a car. I lost them so it’s in me but it’s absurd. I was told there was a lot of labor involved but then told it was all computerized which is not manual labor lost them so it’s in me but it’s absurd. I was told there was a lot of labor involved but then told it was all computerized which is not manual labor... confused and disappointed that there isn’t a better way. Again I lost them but this price is too much for keys. More
May 20, 2020
The stuff was great with Excellent customer service. I loving bringing my car her at all the time. Thank you so much For your great service loving bringing my car her at all the time. Thank you so much For your great service More
Other Employees Tagged: Carlos Rovira, Angel Pimentel , Yves Redon
May 15, 2020
Arnaldo Teixeira the best seller and I like The people for the service thank you everyone for everything and do for me when I have any problem with my car anytime then there for me. for the service thank you everyone for everything and do for me when I have any problem with my car anytime then there for me. More
Other Employees Tagged: Gilbert Perea, Arnaldo Teixeira, Carlos Rovira, Lucio Lopes, Kevin Gallagher , Kyle Arruda, Yves Redon
May 15, 2020
Since purchasing my 2017 Camry from this dealership , I’ve always felt confident having my car serviced here. However, my last few visits have been exceeding long, even with an appointment. After waiti I’ve always felt confident having my car serviced here. However, my last few visits have been exceeding long, even with an appointment. After waiting 2 hrs for an inspection sticker, along with a battery check, I had to seek out my service writer for an update. Kevin was very pleasant and took me to the mechanic, who showed me my tire wear and, yes, I did need a new battery. So another 2 hrs was added to my wait! I realize that the pandemic has caused a void in staff; however, 4 hrs was too long without communication! Also, I was informed by the cashier , that a 3% additional charge would be added if I used a bank card or any card! My bill was over $1000, which would add another $30 +! Never happened before and certainly not good customer service! More
May 14, 2020
The best service to be honest. Got what I needed and then some all in good timing. Best pricing, best service, in and out like I needed to be. some all in good timing. Best pricing, best service, in and out like I needed to be. More
Other Employees Tagged: Larry Dulski, David Lin , Jack Tu
May 13, 2020
Awesome service! Service Advisors are always very pleasant and explains everything really well. Was happy to see that space was available so customers can feel comfortable relating to social distanc pleasant and explains everything really well. Was happy to see that space was available so customers can feel comfortable relating to social distancing. More
May 07, 2020
25k check, sticker and airbag recall Everyone was excellent. I dealt with Kevin Dasilva. He was exceptional. A pleasure to deal with. I had worked with Kevin the last time I had servic Everyone was excellent. I dealt with Kevin Dasilva. He was exceptional. A pleasure to deal with. I had worked with Kevin the last time I had service. He said he remembered me. It is always nice to see a friendly face. More

