Kevin Gallagher | Page 2
Service Manager
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
59 Reviews
Write a Review59 Reviews of Kevin Gallagher
May 21, 2020
There has been several instances where new visits to your Norwood location has to be made. From the onset the passengers side seat was not bolted. Then on another date the weather strip on the drivers side w Norwood location has to be made. From the onset the passengers side seat was not bolted. Then on another date the weather strip on the drivers side was not stationary. On a separate occasion the center console vent was broken. Lastly the passengers seat as well as the drivers seat do not recline back. Over all this has been an aweful experieince. When a customer spends 38k and has All these individual issues something is TRULY Wrong. More
Other Employees Tagged: Kenny Lopez, Hung Ly, Hung Ly
May 20, 2020
Thoughtful service when my car had an unexpected problem — totally dead hybrid battery . Very considerate given the corona virus. Texts kept me up to date. Much appreciated. Thank you very much — totally dead hybrid battery . Very considerate given the corona virus. Texts kept me up to date. Much appreciated. Thank you very much More
May 19, 2020
Oil change check breaks . Survice great had some warrantee work done had to leave overnight but got free rental overall great experiance. Fuel ingection done warrantee work done had to leave overnight but got free rental overall great experiance. Fuel ingection done More
Other Employees Tagged: Jack Tu
May 18, 2020
Had an absolutely terrific salesperson bought a second car from. Service advisors overall very nice and very helpful. Occasionally wait too long overall very helpful car from. Service advisors overall very nice and very helpful. Occasionally wait too long overall very helpful More
Other Employees Tagged: David Demosthene
May 15, 2020
Arnaldo Teixeira the best seller and I like The people for the service thank you everyone for everything and do for me when I have any problem with my car anytime then there for me. for the service thank you everyone for everything and do for me when I have any problem with my car anytime then there for me. More
Other Employees Tagged: Gilbert Perea, Arnaldo Teixeira, Carlos Rovira, Lucio Lopes, Kevin Dasilva , Kyle Arruda, Yves Redon
May 14, 2020
Too many appointments scheduled at the same time. Very difficult to practice social distancing and I was very uncomfortable. The work done was fine but took too long. difficult to practice social distancing and I was very uncomfortable. The work done was fine but took too long. More
May 13, 2020
Simply put the best car buying experience i have ever had. Friendly people who do the beat they can for everyone especially in the world we are in right now. had. Friendly people who do the beat they can for everyone especially in the world we are in right now. More
Other Employees Tagged: Monike Silva
May 08, 2020
Poor Results as usual Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window dow Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window down can't speak through glass. I was trying to shield myself from him, I was also wearing mask. Got out signed paper went to waiting area. After about 45 mins I see my car outside... waited another 20 mins so decided to go ask ask what was up. Oh I'll get your paper work. Went to my car and left.. about 6 miles down rt 1 I looked up at my windshield to see sticker. Date was 10/7/2020 or 149,009 . Since I only had 21,221 miles didn't seem quite right. Turned around went back. Saw the Ser. Mgr. Oh he said we are real busy. So I said goodbye. This is the 3rd time in my 4 visits that they have screwed up the mileage recording twice on windshield and once on paperwork. On another previous visit I went for a remote starter installation, came and got me and saw i had a PM visit performed, Had to take it back into shop again. Needless to say I will never purchase another vehicle at Boch or ever return. More