Kevin Goh | Page 2
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
707 Reviews
Write a Review707 Reviews of Kevin Goh
July 01, 2023
Catalytic converter shield installed without problem. RAV4 hybrid running without issues. Routine maintenance completed recently RAV4 hybrid running without issues. Routine maintenance completed recently More
Other Employees Tagged: Daniel Pena-Marquez
June 30, 2023
Greatest service I’ve received for my new highlander. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. More
Other Employees Tagged: Craig from parts and Kisha from service appointment.
June 25, 2023
Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
June 24, 2023
I was driven to my car and then returned to Toyota where I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. Good communication, some waiting around for my turn, but clarity of what was going on. Kevin does a good job. More
June 24, 2023
Now when we bring in our two Subarus for service, we always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. More
Other Employees Tagged: Bryce Benett
June 23, 2023
Probably the easiest and smoothest service ive had so far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. More
June 23, 2023
All of the staff I interacted with went above and beyond with their quality of customer service. with their quality of customer service. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
June 22, 2023
Kevin Goh was tremendously helpful with both the routine maintenance as well as following up on a check engine light problem recently. His advice was both timely and courteous as it always has in the mainte maintenance as well as following up on a check engine light problem recently. His advice was both timely and courteous as it always has in the maintenance of my RAV4 plugin hybrid and my Prius. More
June 22, 2023
I just needed a checkup and assessment of the condition of my Corolla. The 27 point checklist is reassuring that the battery and tires are good for a roadtrip. of my Corolla. The 27 point checklist is reassuring that the battery and tires are good for a roadtrip. More