Kevin Goh | Page 2

We appreciate all the work Downtown Toyota has done on our car. We trust the team. Kevin always recognizes us when we’re there and takes care of us. our car. We trust the team. Kevin always recognizes us when we’re there and takes care of us. More

by JENAFDAHL360 Verified Customer Verified Customer

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Flexible and prompt scheduling of service. Willing to explain reasons for repairs and involve customer. Willing to explain reasons for repairs and involve customer. More

by spwassilie Verified Customer Verified Customer

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Catalytic converter shield installed without problem. RAV4 hybrid running without issues. Routine maintenance completed recently RAV4 hybrid running without issues. Routine maintenance completed recently More

by MORSWA5332 Verified Customer Verified Customer

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Greatest service I’ve received for my new highlander. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. More

by RUSSISH Verified Customer Verified Customer

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Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More

by NYINTWIN5520 Verified Customer Verified Customer

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All pretty good except no valet service. car itself was not cleaned, perhaps this dealer does not do that. (I had a mercedes before.) car itself was not cleaned, perhaps this dealer does not do that. (I had a mercedes before.) More

by HASTUBBS Verified Customer Verified Customer

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I was driven to my car and then returned to Toyota where I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. Good communication, some waiting around for my turn, but clarity of what was going on. Kevin does a good job. More

by MKDUGGAN2229 Verified Customer Verified Customer

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Now when we bring in our two Subarus for service, we always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. More

by KATE.RUGGIERO Verified Customer Verified Customer

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All of the staff I interacted with went above and beyond with their quality of customer service. with their quality of customer service. More

by lofton.lauren.s Verified Customer Verified Customer

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Probably the easiest and smoothest service ive had so far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. More

by GoldenSoljah Verified Customer Verified Customer

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