Kevin Goh | Page 51
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
709 Reviews
Write a Review709 Reviews of Kevin Goh
January 31, 2022
Loved the customer service I there, very helpful. Guided me through whole process. Great place. me through whole process. Great place. More
Other Employees Tagged: Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Quincy
January 29, 2022
Their service is always excellent. They keep you informed of how long the service will take when waiting for your car. Always friendly service of how long the service will take when waiting for your car. Always friendly service More
Other Employees Tagged: Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong
January 28, 2022
They took such good care of our daughter's Toyota we decided to buy Toyotas from them for Mom and Pop also. We especially enjoy working with Kevin Goh. He remembers us and is always extremely helpful. decided to buy Toyotas from them for Mom and Pop also. We especially enjoy working with Kevin Goh. He remembers us and is always extremely helpful. More
Other Employees Tagged: Vern Chao , Danielle Kirker
January 28, 2022
great service here, no hassles, friendly customer great service here, no hassles, friendly customer service, easy to schedule, and glad to have them great service here, no hassles, friendly customer service, easy to schedule, and glad to have them More
Other Employees Tagged: Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong
January 26, 2022
The service department communicated clearly and did an excellent job replacing the recalled part. I appreciate that they adhere to safe practices regarding Covid. excellent job replacing the recalled part. I appreciate that they adhere to safe practices regarding Covid. More
Other Employees Tagged: Samuel De La Pena
January 21, 2022
There is a whistling sound on my new car and the problem still hasn’t been resolved. I took the car last in this around December 15 and I was supposed to receive a call to bring it back in. I still have not still hasn’t been resolved. I took the car last in this around December 15 and I was supposed to receive a call to bring it back in. I still have not received a call so it’s been over a month and the problem still persist. More
January 20, 2022
I love the wonderful attention from Kevin. He makes sure I get top care to my 14 year old Prius. He has always been there for me from when he started. He deserves a promotion and a substantial raise. Alwa I get top care to my 14 year old Prius. He has always been there for me from when he started. He deserves a promotion and a substantial raise. Always cool, calm and collected.Gayle Miller More
January 18, 2022
Service person was Kevin. Show up for 130k service. Service person was Kevin. Show up for 130k service. Ended up buying tires because it wouldn’t take to long! Spent around $2500-$2600 total. As soon Service person was Kevin. Show up for 130k service. Ended up buying tires because it wouldn’t take to long! Spent around $2500-$2600 total. As soon as I left low tire alarm came on, I let it go for few days. I call Kevin and tell him about the issue. He tells me that there is no way for him to know that tire sensors were bad. I told him but you just sold me all new tire and balance you could have replace them. So I said what’s the cost and I also told him that they should be replaced at no cost. He said he can’t do that. So I said how much? That was couple weeks ago. I’m still waiting for call from him! I just might take my business else. I should have purchased tires elsewhere. Not happy with service. More

