Kevin Goh | Page 53

Very good service. Responsible personal.Fast and not Very good service. Responsible personal. Fast and not expensive. I use their service for many years. Very good service. Responsible personal. Fast and not expensive. I use their service for many years. More

by zandrewv Verified Customer Verified Customer

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Vern is very professional & very helpful for the service we need, he is awesome, we will come back to him again we need, he is awesome, we will come back to him again More

by jennyduong111 Verified Customer Verified Customer

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I have brought my 2007 Prius to Downtown Toyota since I bought it new and have received excellent service. The only major repair has been a new water pump at 50,000 miles which surprised me. Also, the tire bought it new and have received excellent service. The only major repair has been a new water pump at 50,000 miles which surprised me. Also, the tire pressure sensors needed complete replacement at 60,000, and one of these failed again in less than two years. I regard this as a Toyota parts problem and not a service problem. Other than that and one headlamp replacement my headache has been having my catalytic converter stolen twice in the last two years while parked as always in my under building assigned parking space. I regard this as Covid craziness. Downtown Toyota Asst. Service Manager Daniel helpfullydirected me to a muffler shop that riveted a custom cut steel plate over the entire converter area. I hope it works. I love the car and it rides beautifully so I really want to keep it for years more. More

by lawrencebsullivan Verified Customer Verified Customer

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All my questions were answered. I was able to make an appointment easily, very friendly staff. appointment easily, very friendly staff. More

by 1SWEETSOSA Verified Customer Verified Customer

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On time service and the coordinator was knowledgeable and answered the questions I had. Easy access as well answered the questions I had. Easy access as well More

by skesiraju Verified Customer Verified Customer

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Always efficient - good service. Wish there were more engagement when we arrive so we know where we are in line and what to expect. engagement when we arrive so we know where we are in line and what to expect. More

by DGOLDBERG1 Verified Customer Verified Customer

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My experience with Kevin Goh in the service department has always been positive. He has been the most trustworthy service manager since I started bringing my car in for service at this location. has always been positive. He has been the most trustworthy service manager since I started bringing my car in for service at this location. More

by KUMIDONINN Verified Customer Verified Customer

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Service was quick and thorough, and communication was great. Everyone was very nice and helpful. great. Everyone was very nice and helpful. More

by bnmcdowe Verified Customer Verified Customer

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The service department gave us a fast and reliable serviced . So basically you can trust, But not the sales department serviced . So basically you can trust, But not the sales department More

by Pan Verified Customer Verified Customer

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I take very good care of my car; I bring it in every 5k miles and go with every repair recommended. I am starting to feel like every time I bring it in to this dealership, they say there’s something very w miles and go with every repair recommended. I am starting to feel like every time I bring it in to this dealership, they say there’s something very wrong (expensive). The last thing they said should have been caught when they did the repair to my oil pan earlier this year. I don’t feel like this dealership is as transparent as other ones I’ve been to and I don’t think I’ll be coming back which sucks because it’s literally around the corner. No one has been rude or anything. More

by minniemern Verified Customer Verified Customer

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