Kevin Goh
Kevin Goh at Downtown Toyota-Subaru of Oakland

Kevin Goh | Page 63

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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709 Reviews
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709 Reviews

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709 Reviews of Kevin Goh

September 23, 2021

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Employee Rating

I go here for my Lexus maintenance and Kevin Goh is the only my reason why. He always gives me great service and makes sure my car is taken cared for. More

by Susan T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2021

Dealership Rating
Employee Rating

Service was excellent! I always got taken care of immediately and booking an appointment was easy and fast More

by JNGUYEN711991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2021

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Employee Rating

Great service and very comprehensive plus very attentive and great to deal with. Best experienxe I have had More

by anant.ahuja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 22, 2021

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This was my worst experience ever. Advisor added so many unnecessary service to my almost brand new CH-R Toyota car I just purchased last year and without even explanation he sent it to a mechanic anyway an More

by OROLERDENE375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2021

Downtown Toyota-Subaru of Oakland responded

Hello, my name is Brandon Customer Relations Manager. I'm sorry you feel this way, the 2020 CHR at 30,000 miles is considered a major service for the vehicle. which has seen a lot of driving in a little over a year, within this service we also change the cabin air filter which is great considering all the smoke from the fires that builds up on that filter. It does look like we inspected the vehicle for tires and it will need tires, if you can please reach out to me at Bhocter@dtacoakland.com I would love to resolve this for you!

September 21, 2021

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Employee Rating

Kevin was very helpful and the service was very quick considering I didn’t have an appointment More

by ANKURCHAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 20, 2021

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Kevin Goh is an enthusiastic Toyota representative. He is very efficient and s very hard working. More

by EDNAELT470
Customer Service
Friendliness
Recommend Dealer
Yes

September 19, 2021

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Employee Rating

Friendly and courteous staff, quick turn around and thorough work. always a pleasure to drop by, especially if the shuttle is running. More

by KAZMATIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 19, 2021

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Employee Rating

Staff were friendly, professional and responsive. Work was completed before the estimated time frame. I think a fifteen word minimum is a ridiculous requirement for tis question. More

by petersonwend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 19, 2021

Dealership Rating
Employee Rating

Fast, friendly, efficient and thorough. They keep a clear record of all my repairs and ensure that my car is properly maintained. Sometimes they even throw in free car wash. More

by Tom Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 17, 2021

Dealership Rating
Employee Rating

The individual who assisted me was top notch. All staff was very helpful. Facility was clean. More

by wkknapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

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