Kevin Greening | Page 13

Walk in I was visiting parts to see about getting a new fob because mine had failed and there is no serviceable battery. I was worked in by the service depart I was visiting parts to see about getting a new fob because mine had failed and there is no serviceable battery. I was worked in by the service department and had a new key programmed and the work was covered by the warranty. More

by curemark Verified Customer Verified Customer

Report | Print

Good experience! Everything was perfect and I’m happy that you guys upgrade the coffee machine. I would love to see some sugarless options in your snack corner 😉. Everything was perfect and I’m happy that you guys upgrade the coffee machine. I would love to see some sugarless options in your snack corner 😉. Bdw I love the car. And I have just one suggestion for the app if you could have direct contact with the closest dealership in a case something happened and car is getting issues with the software update. You could park and get connected to secure network at the dealership to preform update. If there is an issue and you are traveling your car makes noise - and the driving person is freaked out something just broken in it lol Thank you! I still love it More

by EWA.CADY Verified Customer Verified Customer

Report | Print

didn't even look at my car until almost 8 hours AFTER my app requested a loaner online, got there and "not sure we have a loaner available ". they did have one which they gave me. requested an early appointment requested a loaner online, got there and "not sure we have a loaner available ". they did have one which they gave me. requested an early appointment (0730) to make sure it would be complete when i got off work (1500), and they hadn't even looked at my vehicle when i got there. unsatisfactory. More

by ktf Verified Customer Verified Customer

Report | Print

Great Service as Usual I purchased my Volvo from another local dealer. After several bad experiences I decided to change dealerships for the servicing of my car. I've been a I purchased my Volvo from another local dealer. After several bad experiences I decided to change dealerships for the servicing of my car. I've been a loyal customer now for 8 years. I've had 3 different advisors during these 8 years, and when I think the new one won't be as good as the last, I'm always pleasantly surprised. More

by Kelli W. Verified Customer Verified Customer

Report | Print

Excellent Service I live closer to other dealerships but I chose to drive an hour away because it has the best service. They don’t try to force things on you. Only stat I live closer to other dealerships but I chose to drive an hour away because it has the best service. They don’t try to force things on you. Only stating the facts. More

by Drtnbell Verified Customer Verified Customer

Report | Print

Exceptional service, above and beyond! Truly exceptional is an understatement! Kevin and team always go above and beyond, regardless of the situation, whether it is a routine or emergenc Truly exceptional is an understatement! Kevin and team always go above and beyond, regardless of the situation, whether it is a routine or emergency service. I recently had 2 emergent situations and called Volvo to assist. Without hesitation, and amongst their busiest times, they worked me in, found a loaner.car, and had me back on the road in no time. Thank you for helping me through some unplanned critical situations. I am forever grateful. Thank you:). More

by Kelly.register Verified Customer Verified Customer

Report | Print

Baker review My questions were answered in a timely manner. Car was clean and ready to go. Repair turnaround time was excellent and the use of a rental car was My questions were answered in a timely manner. Car was clean and ready to go. Repair turnaround time was excellent and the use of a rental car was a great help. More

by gbaker9367 Verified Customer Verified Customer

Report | Print

Thanks! Kevin is always friendly professional and courteous. As long as Kevin is there I will be back and I will continue to ask for him as my service advisor Kevin is always friendly professional and courteous. As long as Kevin is there I will be back and I will continue to ask for him as my service advisor. More

by De’ Verified Customer Verified Customer

Report | Print

Great service thank you Very helpful. Thank you Volvo Cars of Marietta. Service was excellent. I appreciated the honesty and diagnostics as well as the quotes they gave me fo Very helpful. Thank you Volvo Cars of Marietta. Service was excellent. I appreciated the honesty and diagnostics as well as the quotes they gave me for future service. More

by RB Verified Customer Verified Customer

Report | Print

Great service, but please update waiting room The professionalism and personalized service given by Kevin Greening were exceptional. I always have all my scheduled services performed at Volvo of M The professionalism and personalized service given by Kevin Greening were exceptional. I always have all my scheduled services performed at Volvo of Marietta. Having a valet greet me when I drive in is a nice touch and this is the first time I remember having this available to me. My car was returned very clean inside and out! My only complaint is not having a quiet area in the waiting room, where I could sit at a desk and get my work done. The TV is always turned on (loudly) to some trashy soap opera or talk show. The chairs are not conducive to working on my laptop and there aren’t enough electric outlets. And obviously I can’t make any business calls in that environment, although it never stops other customers from making too loud personal calls on their cell phones, without regard for others. I realize that space is small, but please consider a solution to helping your loyal customers who must wait for their cars, but still need to conduct business during those few hours. It could entice me into buying a new Volvo in the near future! Thank you More

by DEBBIEDEMENT Verified Customer Verified Customer

Report | Print