Kevin Greening | Page 15

Oil Change Before service I was not told nor aware about the price increase for oil change until service was done. Did not like the tone by which I was told ab Before service I was not told nor aware about the price increase for oil change until service was done. Did not like the tone by which I was told about the price increase. More

by Nivek 1906 Verified Customer Verified Customer

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Professional prompt courteous They greeted me promptly discussed what I wanted performed gave me prices on all procedures kept me informed on progress washed car which was nice They greeted me promptly discussed what I wanted performed gave me prices on all procedures kept me informed on progress washed car which was nice More

by EDAVIS6 Verified Customer Verified Customer

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Quality Service & Professional Staff Went in for routine service came out with new brakes and flushed coolant system. Kevin provided the details for what the technician discovered during Went in for routine service came out with new brakes and flushed coolant system. Kevin provided the details for what the technician discovered during the scheduled service. Kevin provided great advice with NO sales pressure!!! I came away with a feeling of confidence I received great service and received the work that I needed!!! More

by carperson Verified Customer Verified Customer

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Routine Service Appointment Kevin is a terrific service adviser. He is always very knowledgeable about the service problems I am experiencing with my car. During a regular serv Kevin is a terrific service adviser. He is always very knowledgeable about the service problems I am experiencing with my car. During a regular service check, a problem was detected. Kevin called to explain the issue and the cost to repair it. I appreciated being informed of the additional service needed and the cost to perform it. More

by J ROSEBERRY Verified Customer Verified Customer

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Totally professional; customer driven! Represents Volvo in a way that gets the job done and customers go home happy. A definite asset to the Volvo Corporation and Jim Dyer. Represents Volvo in a way that gets the job done and customers go home happy. A definite asset to the Volvo Corporation and Jim Dyer. More

by lbergeson Verified Customer Verified Customer

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Great job and thanks to KEVIN GREENING for the great support Kevin Greening was excellent in dealing with my Volvo issue. He was very knowledgeable dealing with the AC problem on my XC90. He went above by ensu Kevin Greening was excellent in dealing with my Volvo issue. He was very knowledgeable dealing with the AC problem on my XC90. He went above by ensuring i had a loaner vehicle all the while this was my first time with your dealer repair shop. Both my wife and I was impressed how far they went to ensure we were taken care. I will fondly say a huge tip of my hat for his and others while there. I can say your treatment was very good. Thanks again for the loaner. More

by DG1014 Verified Customer Verified Customer

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Unsatisfying experience I had scheduled my maintenance service appointment online and had a confirmation email. I called the service center on the day of to let them know I w I had scheduled my maintenance service appointment online and had a confirmation email. I called the service center on the day of to let them know I was running late and if I could reschedule to a later time. They said that there was no appointment scheduled on their system and to just come in whenever. I got to the service center and they took my keys and told me to come back by 3:45pm as they close at 4:00pm. I had a low tire pressure light on so told them to check the tires for me. When I came back to pick up the car, they rushed me out so quickly and did not even give me a chance to get in my car before they shut the garage and locked up. Needless to say, when I started my car, the tires pressure light was still on. The next day I came to find my car with a completely flat tire with a huge nail in it!! More

by nss140 Verified Customer Verified Customer

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2nd Visit 2nd service visit much better than the 1st. Calmer & easier this time. Kevin was very helpful & detailed. Mike agreat with communications prior 2nd service visit much better than the 1st. Calmer & easier this time. Kevin was very helpful & detailed. Mike agreat with communications prior to the visit!! Thank you! More

by Vsj Verified Customer Verified Customer

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Service visit to replace a temperature sensor Our experience with the service center ar Jim Ellis Volvo has been excellent over the past 3.5 years. Kevin Greening has assisted us on multiple visit Our experience with the service center ar Jim Ellis Volvo has been excellent over the past 3.5 years. Kevin Greening has assisted us on multiple visits and has always been very curteous and helpful. More

by RDADWELCH Verified Customer Verified Customer

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Always good service. Kevin has been great for our needs. He always is friendly and continues to do a great job for us. I will continue to use Volvo of Marietta for my need Kevin has been great for our needs. He always is friendly and continues to do a great job for us. I will continue to use Volvo of Marietta for my needs. Thanks. More

by CALVERT.JIm Verified Customer Verified Customer

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