Kevin Herlehy

Mehran was very helpful & made buying my car a pleasant adventure. All staff were very gracious & kind. They truly have a team spirit in making your time enjoyable @ Shottenkirk Nissan of Katy! Will buy adventure. All staff were very gracious & kind. They truly have a team spirit in making your time enjoyable @ Shottenkirk Nissan of Katy! Will buy my next car there! More

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Wonderful service and excellent customer service. Salesman, manager and financial services excellent. Everyone was very friendly and helpful. Salesman, manager and financial services excellent. Everyone was very friendly and helpful. More

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Nice and easy, the waiting time was short and the sales pressure was light. Loved it. pressure was light. Loved it. More

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Shottenkirk Nissan Katy - November 2023 I purchased a preowned-certified 2023 GMC Hummer EV Edition 1 from Marco (Sales) & Chris Robinson (finance). At the time of purchase, it was confirmed the Hummer preowned-certified 2023 GMC Hummer EV Edition 1 from Marco (Sales) & Chris Robinson (finance). At the time of purchase, it was confirmed the Hummer EV had its full GMC Warranty as I was looking at new vs. preowned-certified as I wanted an Edition 1. At no time did anyone at Shottenkirk indicate any issue with the GMC Warranty. I now know that the GMC Warranty was voided, and Shottenkirk knew about it. Fast forward 1 year and I took my Hummer in for service, and I was told by GMC there was no warranty and that Shottenkirk knew there was no warranty when they purchased the hummer and then sold it to me. I went back to Shottenkirk Nissan Katy and explained the issue and I was told by Gary Lindsey (previous GM) this had happened 3 other times and they would take care of it with providing me a warranty at no cost. However, now 4 months later and now current GM Kevin Herlehy treated very rudely on the showroom floor and would not help me and said it was an AS IS SALE. I have my paperwork that shows the GMC Warranty listed on it. It was then turned over to Johnny Cantrell and he promised me he would give me a GMC Warranty as he knows Marco and Chris mislead me to make the sale. It's now been 1 month later, and Johnny Cantrell is ghosting me and will not return my calls or text. I have now turned this over to an attorney, but I wanted to make everyone aware to beware of this dealership and their sales tactics. We all work hard for our money and for a dealership of this size to resort to tactics like this to make a sale is very wrong. I did some research today on Greg Shottenkirk and he seems like a great guy, family man, and businessman so I hope he reads this and realizes how we have been wronged and maybe he needs to reevaluate who works for him. More

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