Kevin Hughes | Page 6

Sales person Mimi was very attentive answered all questions was not pushy which i appreciate my only reason for not giving 5 stars was the time it took from the time we agreed in a price and before questions was not pushy which i appreciate my only reason for not giving 5 stars was the time it took from the time we agreed in a price and before i could walk out the door was 2 hours. i did not finance just wrote a check, so did not understand why i had to keep waiting for one thing then snother More

by JM.HARWELL Verified Customer Verified Customer

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Smooth and complete service as expected. Short wait time with a comfortable place to wait. Great price. Short wait time with a comfortable place to wait. Great price. More

by JRN_RETIRED Verified Customer Verified Customer

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Just purchased two vehicles from Caleb Hoppe. What a professional! He showed me vehicles until I found the perfect ones. Got a BMW X1 for my fiance and a Hyundai Sonata for myself. She is grinnin What a professional! He showed me vehicles until I found the perfect ones. Got a BMW X1 for my fiance and a Hyundai Sonata for myself. She is grinning from ear to ear!! Lifetime powertrain warranties on both and couldn't be happier! The Sales manager Thomas got the deals done and John Lain the Finance manager closed them out. Thanks to Danielle and the whole team!!! And I will be checking out the HUGE service center when the first oil changes are due. You want great selection, awesome no haggle pricing and ease of purchase experience? This is the place to go!!! More

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Service writer was great. On my last oil change they said I needed 2 new tires so when I booked my next oil change I wanted to do the 2 tires as well but I noticed the quote On my last oil change they said I needed 2 new tires so when I booked my next oil change I wanted to do the 2 tires as well but I noticed the quote they provided me was the wrong tire size. When I asked for quote on the correct tire size I was told whoever replaced those 2 tires put the wrong size on. Jerry Hunt in Lexington put those 2 tires on and when I said that he was a bit surprised as was I. My other 2 tires are fine but the wrong size tires are bad I'm sure because they are not the correct tires since the 2 correct size tires are fine. So that just makes me feel like they just threw a size on there that they had. So not sure at this point if I have any other services done at jerry hunt aside from oil changes. More

by NLGARDNER1 Verified Customer Verified Customer

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Staff is friendly. Always explain their findings and recommendations with quotes. Dealership is clean, welcoming, and comfortable Always explain their findings and recommendations with quotes. Dealership is clean, welcoming, and comfortable More

by MITZI28146 Verified Customer Verified Customer

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Excellent customer service. Fast as a car buying process can be. For future purchases, will start here. Fast as a car buying process can be. For future purchases, will start here. More

by ADAM.SPARKS101 Verified Customer Verified Customer

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Quick and easy. Quick and easy Quick and easy. Quick and easy. Quick and easy. Quick and easy Quick and easy. Quick and easy. Quick and easy. More

by MUSTANG-FAN Verified Customer Verified Customer

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Great place to purchase a vehicle and get it serviced also. I will be back!! also. I will be back!! More

by brandonp0317 Verified Customer Verified Customer

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This is the second time of having an oil change at JH Salisbury. Both times had ridiculously long waits even though appts were scheduled. First time was in late afternoon so this time decided to schedul Salisbury. Both times had ridiculously long waits even though appts were scheduled. First time was in late afternoon so this time decided to schedule first appt of morning. Had appt at 8am and arrived at 755am but waited while others went ahead of me. Not sure if they overbooked or not enough employees. Either way NO explanation as to why and no apologies or empathy expressed. Was there almost 3 hours for a scheduled routine oil change. Highly dissatisfied and disappointed because we had such good experience buying 2 vehicles from JH Lexington. More

by TURNERS4U Verified Customer Verified Customer

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It seems that everyone here is trained to break any promise snd lie about anything to nake a sale promise snd lie about anything to nake a sale More

by KINGCOBRA861 Verified Customer Verified Customer

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