Kevin Kappauf

Michael was pleasant, knowledgeable and attentive during the buying process. I would definitely recommend doing business with Volvo Whitemarsh. . the buying process. I would definitely recommend doing business with Volvo Whitemarsh. . More

by bmreid1231 Verified Customer Verified Customer

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Excellent experience from start to finish. Every staff member was courteous, engaged and I was excited to be going with Koons by the end of my visit. Every staff member was courteous, engaged and I was excited to be going with Koons by the end of my visit. More

by AFSS Verified Customer Verified Customer

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George was great. Helped me throughout the process. Few suggestions for the best experience: 1. Provide a bag while delivering the car.. clients who trade their car, Helped me throughout the process. Few suggestions for the best experience: 1. Provide a bag while delivering the car.. clients who trade their car, like me, don’t have to keep my stuffs from old car including the licenses plate on the floor 2. The new car that is being delivered should be checked for updated softwares. Mine EX90, wasn’t updated and had to leave the car for 3 days after bringing home for a week. Not the best experience after buying a 95k car Koons was great to provide a loaner. I am very happy with Koons staffs.. very helpful and professional. Very happy that I bought my car with them More

by ks6542 Verified Customer Verified Customer

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Great experience at Koons Volvo. Kevin was our product specialist on July 7th when my wife and I were looking for a new vehicle for her. She test drove three XC60's and decided on an Kevin was our product specialist on July 7th when my wife and I were looking for a new vehicle for her. She test drove three XC60's and decided on an ultra trim in Crystal White. After riding in this vehicle for a little over two weeks I decided to look at one for myself. On July 24th I purchased an XC60 ultra in Vapour Gray. Kevin was the product specialist for my vehicle as well. He is very knowledgeable of the products from Volvo and was able to answer every question we had and then demonstrate the process for us which was extremely helpful. I've never had a better new car dealer experience. When considering your next vehicle purchase I highly recommend stopping in to see Kevin at Koons Volvo. More

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