Kevin Mattingly

Disappointment! As a first time buyer I wanted a car that would not cause me problems right away. I went to Hyundai with hopes of finding a good car but on the contra As a first time buyer I wanted a car that would not cause me problems right away. I went to Hyundai with hopes of finding a good car but on the contrary my purchase was the worst decision I have ever made and I know that I will not recommend this dealership to my friends or family. I didn't have my car for a month and it caused me problems right away. I went back three times to get it fixed. The third time I took the car I spoke to the manager and he told me they would fix it. They kept the car for a week and when I picked up the car, not long after that same day, the car engine light came back up. I called the manager and told him and all he said to me was that they had invested enough money on my car. Now I have to pay exactly $1,350.00 on getting the problem fixed, a problem that the car had when I purchased it and that they knew about but was not informed to me before purchasing. I clearly remember the day we tested the car, the check engine light was on and we told the sales person that we would purchase the car if the problem that was causing the check engine light to pop up was fixed. They made my first buy experience the worst purchase and I will not go back to them. More

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My Tucson Purchase This was a great decision! I love my Tucson which is quite perfect for me!! Great Deslership exceeded my expectations and gave 100%. I like them all! This was a great decision! I love my Tucson which is quite perfect for me!! Great Deslership exceeded my expectations and gave 100%. I like them all! More

by mscmhull51 Verified Customer Verified Customer

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An Experience in Quality and Professionalism We were not expected to be treated so well and were helped every step along the way. WE have already recommended you to our family and friends! We were not expected to be treated so well and were helped every step along the way. WE have already recommended you to our family and friends! More

by wchick Verified Customer Verified Customer

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AMAZING SALES TEAM Amazing sales team. Patient and not pushy. Made sure I got a car that suited my needs and not extra stuff I didn't need or want! Definitely a returnin Amazing sales team. Patient and not pushy. Made sure I got a car that suited my needs and not extra stuff I didn't need or want! Definitely a returning customer and will tell everyone to buy new cars from here. More

by 79kerley Verified Customer Verified Customer

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Great Service Service, sales reps, and car were excellent. I appreciate all the help that the dealership and individuals in it provided to me during this new experi Service, sales reps, and car were excellent. I appreciate all the help that the dealership and individuals in it provided to me during this new experience. More

by haileysauter Verified Customer Verified Customer

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All around great experience! Hyundai of New Bern has a staff that is a pleasure to work with. I recently purchased my new car from them and have nothing but praise for their emplo Hyundai of New Bern has a staff that is a pleasure to work with. I recently purchased my new car from them and have nothing but praise for their employees and their professionalism. I would highly recommend this dealership to anyone who wants first class treatment and service. More

by melpipkin Verified Customer Verified Customer

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Joan's Hyundi Very happy with car. I had a Hyundi Santa Fa new in 2005. I though I wanted another one until I saw the price. I am happy with the car Paul showed me Very happy with car. I had a Hyundi Santa Fa new in 2005. I though I wanted another one until I saw the price. I am happy with the car Paul showed me. The Elaneta. More

by joan0948 Verified Customer Verified Customer

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Always FABULOUS!! I have bought too many cars to count, and after dealing in Jacksonville for too long- getting the worst service and customer care- I tried Hyundai of I have bought too many cars to count, and after dealing in Jacksonville for too long- getting the worst service and customer care- I tried Hyundai of New Bern. I will never shop anywhere else for my next car(s)! Every department is staffed with friendly, professional, knowledgeable people that truly want to help you. I even got a call on my birthday!! Paul Morgan and the rest of the staff are the best!! The service department has been fabulous too! They always get me in when I need a certain time- what a concept!! I love this place! More

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