I stopped in one day and explained that I had a wheel
well part that was partially detached and scheduled a day that I could take the car in. Went in for my appointment and the issue was repaired with N
well part that was partially detached and scheduled a day that I could take the car in. Went in for my appointment and the issue was repaired with NO charge! Fantastic Customer Service! Truly appreciated it!
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by STEPHANIECOE81
Verified Customer
Verified Customer
Feb 03, 2021 -
Indy Honda responded
Thank you for choosing Indy Honda, Stephanie! We are happy to know that you enjoyed our services. We look forward to your next visit!
Very much just okay. What stood out is me placing my
credit card in the cashier’s hand and holding my hand out when she was done only to have it placed on the counter. I wasn’t thanked for my business a
credit card in the cashier’s hand and holding my hand out when she was done only to have it placed on the counter. I wasn’t thanked for my business and didn’t feel valued for getting service there. Nothing stood out as terrible, but I wouldn’t make it a point to take my car there again.
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by w
Verified Customer
Verified Customer
Feb 03, 2021 -
Indy Honda responded
Hello,
Thank you for sharing your experience with us. We take your feedback seriously and would like to connect with you to learn more about what happened during your recent visit. Will you please contact us with your preferred contact information? Thank you.
Best,
David Piercefield
General Manager
(317) 887-0800
They always do a very good job and on time .the car is
very good when it comes back to me,I will always remain a customer
very good when it comes back to me,I will always remain a customer
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by GWILDER49
Verified Customer
Verified Customer
Feb 01, 2021 -
Indy Honda responded
Thank you for choosing Indy Honda for your vehicle needs. Let us know if we can help you again in the future. Have a great day!
Probably due to the COVID-19, l guess, the quality of the
service was not good as it was. I kept having a low tire pressure sign and had visited three times but caught nothing, will probably go to another de
service was not good as it was. I kept having a low tire pressure sign and had visited three times but caught nothing, will probably go to another dealer.
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by kay_song
Verified Customer
Verified Customer
Jan 25, 2021 -
Indy Honda responded
Hello,
Thank you for taking the time to share your feedback regarding the services received. I would like to learn more about this matter and better understand what is happening. Please reach out to me so I can ensure everything is well taken care of.
Best,
David Piercefield
General Manager
(317) 887-0800
Great and efficient service department. Fast scheduling
and keep me informed on how long it would be. I would highly recommend the team at Indy Honda.
and keep me informed on how long it would be. I would highly recommend the team at Indy Honda.
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by Brad
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jan 23, 2021 -
Indy Honda responded
Brad,
Thank you so much for sharing how efficient your experience at our Service Department has been. We appreciate the strong recommendation very much. If there is anything further we can be of assistance with, please do not hesitate to reach out!
Everyone was considerate and made sure I understood what
service was being done to my car. I apprecate that everyone had to wear masks and customers were socially distanced in the waiting area.
service was being done to my car. I apprecate that everyone had to wear masks and customers were socially distanced in the waiting area.
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by robinrobe
Verified Customer
Verified Customer
Jan 21, 2021 -
Indy Honda responded
Thank you for visiting Indy Honda! We are happy to know that you enjoyed our services. We look forward to working with you again!
I have used Indy Honda for years and have always received
excellent service. The staff are always pleasant and professional and treat me well. The charges seem reasonable and have a couple of times been no
excellent service. The staff are always pleasant and professional and treat me well. The charges seem reasonable and have a couple of times been nothing when they didn't find a mechanical issue. Keep up the good work. I'll be back.
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by mac.mcwilli
Verified Customer
Verified Customer
Jan 17, 2021 -
Indy Honda responded
We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations. Thanks for your loyal business all these years.
They are always very nice and pleasant..They get you in
and out..work was good..I will always bring my van there..Thank you Indy Honda
and out..work was good..I will always bring my van there..Thank you Indy Honda
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by GRACE_WILLIAMS60
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Jim Mills, Heather Schultz
Jan 15, 2021 -
Indy Honda responded
Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving Indy Honda! Safe travels.
I have had 4 different Hondas from here and have always
been treated great. Both by sales staff and service staff, even parts staff. T=
been treated great. Both by sales staff and service staff, even parts staff. T=
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by DEBORAH.LARSH
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Heather Schultz
Jan 14, 2021 -
Indy Honda responded
Glad to see that you enjoyed your service experience! Thank you for choosing Indy Honda!
Service completed as asked - no issues. Had a question
on the checklist and have had no response with two texts and two voicemails. Still trying
on the checklist and have had no response with two texts and two voicemails. Still trying
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by LTHILLSTROM
Verified Customer
Verified Customer
Jan 12, 2021 -
Indy Honda responded
Hello,
Thank you for sharing your feedback with us. I take your comments seriously and would appreciate the chance to speak with you to better address your concerns. Please contact me with your preferred contact information. Thank you.
Best,
David Piercefield
General Manager
(317) 887-0800