The service was excellent and was very impressed by the
dealership. Makes me committed to Honda brand. Dealership was 5 star quality. Thank you Honda.
dealership. Makes me committed to Honda brand. Dealership was 5 star quality. Thank you Honda.
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by PLUTACHRISTOPHER
Verified Customer
Verified Customer
Other Employees Tagged:
Heather Schultz
Oct 21, 2020 -
Indy Honda responded
Hello,
Although we are happy to know that you enjoyed our services, I am concerned that your overall experience was only one star. If this was a mistake, can you please edit the rating? If not, please reach out to me so that we can address any concerns you have. Thank you.
Best,
David Piercefield
General Manager
(317) 887-0800
Oct 22, 2020 -
PLUTACHRISTOPHER responded
Dealer rating was definitely 5 star. Hope this corrects any error on my part to communicate that.
I had Quick great service while waiting. My service
record was reviewed with me and filters recommended. I was updated as I was waiting and appreciated it.
record was reviewed with me and filters recommended. I was updated as I was waiting and appreciated it.
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by BOGE777
Verified Customer
Verified Customer
Oct 21, 2020 -
Indy Honda responded
We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!
Kevin was very friendly and the servicing was done in a
timely manner. He explained everything in a way that made perfect sense to me.
timely manner. He explained everything in a way that made perfect sense to me.
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by saurin rawal
Verified Customer
Verified Customer
Oct 21, 2020 -
Indy Honda responded
We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!
Kevin was very professional and the service staff always
does a great job doing my oil changes and tire rotations. That's why I always come back. That and the free coffee.
does a great job doing my oil changes and tire rotations. That's why I always come back. That and the free coffee.
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by jmsears79
Verified Customer
Verified Customer
Oct 20, 2020 -
Indy Honda responded
Thank you for your positive feedback for Kevin! We truly appreciate these wonderful comments. See you next time!
Great service. Service completed quicker than
anticipated. Its why we always go back to Indy Honda. What else can I say. Everyone was nice and helpful and always are. Gives you the impression
anticipated. Its why we always go back to Indy Honda. What else can I say. Everyone was nice and helpful and always are. Gives you the impression they appreciate their customers.
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by RTBROOKS416
Verified Customer
Verified Customer
Oct 19, 2020 -
Indy Honda responded
Hi there, thank you so much for the kind words! We're glad to hear your experience was positive. If there was anything else we can assist you with, please let us know.
Didnt do a great job washing off my car, looked like they
just threw water and dry it out But My Advisor was great 5 stars for KEVIN.
just threw water and dry it out But My Advisor was great 5 stars for KEVIN.
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by Louissaindyracine
Verified Customer
Verified Customer
Oct 19, 2020 -
Indy Honda responded
Hi there, thank you for sharing your experience with us. We'll be sure to share your comments with our Management Team. We are here anytime you need help.
Kevin and his team are the best. Always get great
service. Have been going to them for years. Always a great experience and so customer friendly
service. Have been going to them for years. Always a great experience and so customer friendly
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by MARDUNLOP
Verified Customer
Verified Customer
Oct 19, 2020 -
Indy Honda responded
Thank you for sharing your positive review for us. Comments like yours is why we do what we do. We strive to deliver a great experience to all of our valued customers!
I waited two hours for an oil change and tire rotation to
be completed. Vehicle is leaking oil. I now have to bring back to fix leak
be completed. Vehicle is leaking oil. I now have to bring back to fix leak
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by jdever20
Verified Customer
Verified Customer
Oct 18, 2020 -
Indy Honda responded
Hello,
I regret to learn about your dissatisfaction regarding your recent oil change and tire rotation. If you would like, please reach out to me so that we can discuss your concerns. Otherwise, we look forward to addressing this when you visit again.
Best,
David Piercefield
General Manager
(317) 887-0800
I was very happy with the service received. The price
ended up being less than was first quoted. This was my first time there and I plan to return.
ended up being less than was first quoted. This was my first time there and I plan to return.
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by sarabrown84
Verified Customer
Verified Customer
Oct 17, 2020 -
Indy Honda responded
I will make sure to pass this review along. Thank you for taking the time to write and give us 5-stars. Come back and visit us any time, we will be glad to assist, as always!
I had a good experience with Kevin this week.I brought
I had a good experience with Kevin this week.
I brought my car in for a problem with sticky steering. It was slight, but noticeable. Kevin called
I had a good experience with Kevin this week.
I brought my car in for a problem with sticky steering. It was slight, but noticeable. Kevin called me later and said that they could not get the steering to stick, but he also recommended new tires and an alignment. He thought perhaps the alignment would take care of the sticking. So I agreed to the new tires and alignment.
This was Monday. He had to order the tires. The tires came in Wednesday, as Kevin thought they would. I made an appointment for Thursday morning at 7:30 am. I arrived at the shop at 7:30, and Kevin was there to greet me. He said it would take 2.5 hours. It ended up taking only two hours, so that was good. And the final price was slightly under what he estimated, so that was good too.
I have driven the car, and the steering problem has improved dramatically.
So thanks to Kevin and Indy Honda for a good experience. No complaints.
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by JSTEBBE
Verified Customer
Verified Customer
Oct 16, 2020 -
Indy Honda responded
Thank you much for the great review! We'll be sure to let Kevin know of your amazing experience. We greatly appreciate you recommending us to all your friends and family!
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9 yrs, 5 mos
