Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 24

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

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Dealership Experience

9 yrs, 5 mos

558 Reviews of Kevin McDaniel

October 16, 2020

Dealership Rating
Employee Rating

Bob Rohrman Indy Honda takes care of me and my family as if I was part of theirs. Jeff and Kevin in the service department honestly treat my wife and I with care and service well beyond my expectations. More

by keitherj4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley, Heather Schultz

Oct 16, 2020

Indy Honda responded

Thank you for taking the time leave a review. Our team with be thrilled to learn that they exceeded your expectations. Looking forward to working with you again in the future!

October 15, 2020

Dealership Rating
Employee Rating

Kevin always provides excellent customer service. He explains the services provided, gives options if available and is always so kind. The service department at this dealership has always provided excel More

by EMLEE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Indy Honda responded

Hello, thanks for sharing your experience with Kevin and our team! We truly appreciate your business and look forward to seeing you again in the future.

October 14, 2020

Dealership Rating
Employee Rating

Pre-arrival instructions would be nice. Stay in the car get out. It was confusing. Tire stem covers were not put back on. Tire psi low. More

by ROBERTAMATHIS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Indy Honda responded

Hello, I am concerned to learn about any confusion regarding your recent experience with us. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

October 12, 2020

Dealership Rating
Employee Rating

All was great, except I had to be the one to follow-up to find out if my vehicle was ready or what the schedule was going to be for my vehicle to be ready. The ability to send a text was great and then my H More

by LWRIGHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Indy Honda responded

Hello, Thank you for sharing your feedback with us. It's unfortunate to learn of your disappointment with any level of communication that wasn't to your standards. We take your comments seriously and would like to speak with you to remedy your concerns. Will you please contact me when you are available? Thank you. Best, David Piercefield General Manager (317) 887-0800

October 10, 2020

Dealership Rating
Employee Rating

They took my car right in to be serviced and oil changed. They rotated the tires they gave me all coupon discounts available. They came out to tell me how service was progressing More

by BCHOLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2020

Indy Honda responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

October 09, 2020

Dealership Rating
Employee Rating

All recalls but one were completed 3/4. Also, brought vehicle in for service & other maintenance issues. Wish that all the recalls could have been completed at once, but we were notified of this ahead of More

by KLMERCER2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Indy Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 06, 2020

Dealership Rating
Employee Rating

We called to check on our car that was in for service. At first we were wondering why no on called us. Then when we arrived, we found it wasn't ready and had to wait another. 15 minutes. I had been waiting f More

by LEEHOMETOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2020

Indy Honda responded

Thank you for the feedback! We truly appreciate your business and we are happy to know that Kevin provided you with good service. We will make sure to share your feedback with management!

October 05, 2020

Dealership Rating
Employee Rating

We had appointment to have oil changed and tire rotation, service representative was very helpful getting our vehicle serviced and explaining service print out, Thank You. More

by ROJOECK
Recommend Dealer
Yes
Oct 06, 2020

Indy Honda responded

Hi there, thanks for the kind words! We welcome you back anytime you need help.

October 05, 2020

Dealership Rating
Employee Rating

Quick easy service had the recall notice on my new passport called the next day and got scheduled and taken care of even picked me up at work to get my car back More

by JEREMYBMILNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Indy Honda responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and we hope that you will visit us again soon!

October 05, 2020

Dealership Rating
Employee Rating

Everything was completed accurately and was finished on time. Friendly service and they went the extra steps to fix some recalls that we did not even know about. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley, Jim Mills, Heather Schultz

Oct 06, 2020

Indy Honda responded

Thank you for the positive feedback! We are happy to know that you were provided with good service and that our team was friendly. We value your business and we are always here to help!

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